The Prime London Hotel Guest Reviews
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Write a review
Patrick Sun, 6 July 2025
Good
Liked: Location
Disliked: Size of room
Karlie Thu, 3 July 2025
1 night stay
Liked: The staff were friendly.
Disliked: No air con, noisy fan as a replacement that wasn't great, double bed felt very small, room was tiny. Wouldn't stay again, but it served a purpose for 1 night. Location was fine for what we needed. Lift was out of order.
Celina Thu, 3 July 2025
Small room but perfect if...
Liked: Location was fantastic and the staff lovely
Disliked: Lift wasn't working (we were on the 3rd floor) rooms you couldn't swing a cat in
Victoria Wed, 2 July 2025
Royal Albert hall stay
Liked: The room was lovely, cosy and clean. Bed was snug and really comfy. Shower was strong enough pressure for me to wash my very thick hair! No outside noise or noise from neighbouring rooms. Curtains were good blackout type. The bus stop was only a two minute walk. Twenty minute walk to the royal Albert hall.
Disliked: I found a single, long black hair in the bath. But I appreciate this can easily happen, it was otherwise really clean. Bed was lovely but one side was pushed against the wall, with no socket point. The aircon wasn't working, but staff had provided a tower fan which I suspect was more effective anyway. I'd have liked nets or blinds beyond the curtains, it was a choice between light or privacy! Lift wasn't working, however it was the hottest day of the year and lots of systems all over the country were breaking down.. no breakfast option, but good selection of teas and coffees in reception, and 10% off breakfast at a local cafe.
Gibbons Tue, 1 July 2025
Exceptional
Claudia Mon, 30 June 2025
Exceptional
Anonymous Mon, 30 June 2025
Exceptional
Benjamin Sun, 29 June 2025
Really disappointing stay, filthy and...
Liked: The location of the property was close to a tube stop which was ideal. They let us check in an hour early too and checkout was 12.
Disliked: - The lift was not working and from looking at past reviews it has been broken for a while and which we were on the 3rd floor up on the hottest weekend of the year. - The aircon didn’t work and as soon as you opened a window flies were all over the room.- The room was grimey it had pee all over the back of the toilet and hairs everywhere.- booking.com advertised as 4 star but was clearly a 1
Anne Sun, 29 June 2025
Very convenient and comfortable stay
Liked: Location and comfort
Disliked: No breakfast facilities
Tannia Sat, 28 June 2025
Good
Liked: The area and great staff ..
Disliked: Just needed maintenance before summer as the aircon didn't really work and lift was having problems..