The Portlander Inn and Marketplace, Portland

Disappointing

Liked: There is a super convenient store located in the hotel.
Disliked: Not very clean or modern. Could definitely use some updating.

Superb

Liked: Quiet surroundings
Disliked: I fell back asleep and woke up at 10:52 when check out is at 11. I called the front desk and asked for more time and they were so accommodating! Gave me until noon

Exceptional

Bad

Very good

Unforgettable relaxing birthday getaway

Liked: My husband and I came to the area for my birthday and booked a room with a jacuzzi tub at the portlander. We didn't have very high expectations due to covid-19 but we had an amazing time But we had an amazing time. From the moment you walk in the front desk attendant was so sweet and bubbly, gave us information on the marketplace and the hours of operation. Our room was super comfortable and we had a great time. The Cascade Grill had the best food and the waitress was also very bubbly and helpful. The morning of check out we grab breakfast at Moe's and the lady there Glenda was absolutely amazing. Talk with me while she made my coffee and breakfast sandwich. And all of our amazing experience that we will never forget
Disliked: I like that the staff all made it very effortless and was so kind. You could tell that they really love their jobs and that they were treated well by the owner. That makes for a better experience when everybody is happy and they love their work

It was okay for what...

Liked: The bed was soft and the hot tub was nice
Disliked: The appearance needs improvement especially for the price. There was food on the floor from the last guess.. The hot tub was not clean and sanitized I had to clean it myself.

Great Jacuzzi Suite

Liked: I have stayed here several times, always get the jacuzzi suite, it's a great value for the money.
Disliked: The restaurant closes so early these days, but that is not The Hotels fault, but it was an inconvenience.

Great staff, underwhelming hotel.

Liked: I liked that they had some food on site and a convenient store. The staff was nice as well.
Disliked: I got a spa tub and when I went to fill the tub it had brown residue that came out of the jets. I brought my own cleaner and had to run it at least four times before I could actually take a bath. I also had to ask the front desk for a new plug because the tub wouldn?t stay plugged. Then my heater was completely broken and it was very chilly in my room. I was disappointed that I had paid so much and had to clean the tub and had a lack of heat in late November. I feel like this is a decent place to stay if you drive truck and are passing through but I do not recommend otherwise.