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The Pontchartrain Hotel

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The Pontchartrain Hotel, 2031 St. Charles Avenue, New Orleans, LA -(888) 420-1647
Area: Garden District
(Map)
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (571 Ratings)
2.5 miles Tipitina's
v7 mins driving
UBER from $5-8
BOOK ONLINE OR CALL - (888) 420-1647
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The Spotlight on The Pontchartrain Hotel

Vintage Charm Meets Rooftop Views in the Garden District

Modern comfort blended with timeless Southern style, The Pontchartrain Hotel is a beautifully restored classic located in New Orleans' historic Garden District. Just a short streetcar ride from major concert venues and nightlife hubs, this hotel offers a boutique, laid-back vibe with a touch of old-school glamour.
With free WiFi, plush rooms, and a rooftop bar boasting panoramic city views, it's an ideal base for music fans exploring New Orleans' legendary music scene.

Why Concert-goers love it

One of the biggest perks is the streetcar stop right outside the front door, making late-night returns a breeze. You're just minutes by car or transit from the Superdome and other top venues. After the show, unwind at the relaxed rooftop bar or your cozy room—many with quiet garden views perfect for recharging. With 12:00 PM checkout, you don't need to rush out the morning after.

Who this Hotel is great for

  • Groups of friends looking for a fun but comfortable base
  • Solo travelers catching a must-see act and wanting somewhere stylish but safe
  • Couples making it a romantic concert weekend
  • Fans seeking a peaceful night after the noise of the show
  • Budget-conscious music lovers who still want a touch of class

Food and Drink Options

  • Bayou Bar – perfect for a nightcap or early drinks before heading out
  • Hot Tin Rooftop Bar – stunning city views and creative cocktails
  • Jack Rose Restaurant – a lively, eclectic dinner spot on-site
  • Silver Whistle Café – grab a late breakfast or casual lunch after a late night
  • Room service is available, though not 24/7

Nightlife Options

  • Hot Tin often draws a fun local crowd and offers a relaxed rooftop vibe
  • You're just a short ride to the buzzing night scene of the French Quarter and live music halls
  • Bayou Bar downstairs often hosts live jazz and is a low-key gem

What People Say

  • “Incredible character and charm” – guests love the vintage décor and unique atmosphere
  • “Perfect location” – the streetcar access is a consistent highlight
  • “Rooftop bar is a must” – many say it’s one of the best views in the city
  • “Comfy rooms with personality” – not your average hotel chain vibe

Areas for Improvement

  • Some guests note that the historic building means thinner walls—bring earplugs just in case
  • No on-site gym, so fitness buffs may need to walk or jog outside
  • Limited parking, so plan ahead if you're driving

The Bottom Line

If you're heading to New Orleans for a concert, The Pontchartrain Hotel delivers vintage character, rooftop cocktails, and easy access to all the music without sacrificing peace and comfort.
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` kitchenware
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Valet parking (charges may apply)
` Xerox/fax in business center
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The Pontchartrain Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Alexandra Sat, 31 May 2025

Beautiful hotel - gorgeous rooftop...

Liked: Location was great - trolley stop right outsideGood selection of bars / restaurants Rooftop bar was beautiful Got drinks vouchers too to spendStaff were great - especially those working in the Bayou BarAlso best robes ever - they are pink!!
Disliked: Nothing!

5

Exceptional - 5.0 out of 5

Robert Sun, 18 May 2025

Exceptional

5

Exceptional - 5.0 out of 5

Eric Thu, 8 May 2025

Exceptional

4

Very Good - 4.0 out of 5

Alissa Tue, 6 May 2025

Very good

5

Exceptional - 5.0 out of 5

Richard Mon, 5 May 2025

Had a great time!

Liked: Vera at front desk, Phil at the front door were wonderful. Very historic feeling.
Disliked: Nada

5

Exceptional - 5.0 out of 5

Cherie Mon, 5 May 2025

History Live Jazz roof top...

Liked: This historic property has character, a roof top bar and a live music venue and on top of these conveniences has a phenomenal restaurant Jack Rose! The staff are amazingly friendly and kind!
Disliked: The beauty of this historical hotel its roof top bar live music makes for an all inclusive experience! The staff are incredible and I love this hotel! Definitely going to stay here again!

5

Exceptional - 5.0 out of 5

Sandra Sun, 4 May 2025

Wonderful stay. We received a...

Liked: Very lively, although we are older couple we enjoyed the young vibe.
Disliked: Parking is always a issue in New Orleans.

2

Disappointing - 2.0 out of 5

Ivy Fri, 2 May 2025

While I will continue to...

Liked: I want to commend the restaurant staff, valet team, and the hosts stationed near the elevator entrance—they were all genuinely pleasant and professional.
Disliked: The cleanliness of my room did not meet expected standards; I have documented the issues with photos and videos (take upon arrival), which I will submit separately. Additionally, the reservations process was unnecessarily complicated, and the guest service agents—both over the phone prior to arrival and in person—were unfriendly and unwelcoming, lacking the level of hospitality one would expect.Unfortunately, during my stay, the elevator was out of service, requiring me to walk up and down nine flights of stairs multiple times. No assistance with my luggage was offered upon arrival, which further added to the inconvenience.While I will continue to support the food and beverage outlets, I do not plan to book accommodations at Hotel Pontchartrain again.

2.5

Fair - 2.5 out of 5

Frederick Wed, 30 April 2025

Fine for a night

Liked: Location
Disliked: Very dated hotel, pictures deceiving, all a bit weird and old

4.5

Wonderful - 4.5 out of 5

Beth Tue, 29 April 2025

Always a pleasure

Liked: Love the room, both bars and friendly staff
Disliked: One doorman was too busy playing on his phone to help with the door. I had some purchases so my hands were full.

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The Pontchartrain Hotel 2031 St. Charles Avenue, New Orleans, LA
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