Name: The Ponds at Foxhollow
Address: 3 Foxhollow Drive, Lenox, MA
Telephone: (888) 323-5826
Rating: 4

Beautiful setting, comfortable, spacious condo,...

Liked: The setting is beautiful and quiet and the condo is spacious and very comfortable.
Disliked: There were small signs of neglect such as a missing soap dish in the shower and a practically falling off door knob to the not very clean small balcony. We weren’t told the unit would be on the second floor which necessitated schleping luggage up the stairs with no offer of assistance from staff.

We managed

Liked: The interior space is good
Disliked: The bathroom had black mold around the caulk I asked 2x for repair no response The blinds in the bedroom did not close 2 outside lights not working Broken cement stair was hazardous Landscaping neglected and full of weeds near the condoProblem with maintenance at nightDoor key not working. Waited one hour before return call the big argument . The worker did not believe usFinally he agreed to come Arrived at 1 am and fixed the door Reported the problem on Saturday August 9The morning person was rude

Superb

I would stay again. The...

Liked: It was close to Tanglewood. 2 bedrooms, nice kitchen
Disliked: The microwave was broken. They did replace it in the morning. The internet was down the entire weekend, also no cable.

Not a healthy place to...

Liked: Some parts are lovely with ponds and bridges. Some parts are awful. Falling apart
Disliked: The place has mold and mildew everywhere. The rooms have carpets that are old and dirty. I had allergies every night.

Exceptional

A nostalgic visit brought fun,...

Liked: It is a relaxing place to stay with winter activities close to the condo. The condo was updated and clean with modern amenities. The views are beautiful.
Disliked: The hot tub is not usable because they are in the middle of getting a new hot tub. Although I understand construction, I wish they had that information in the details. I would have still stayed. I just would have liked a heads up.