The Ponce St. Augustine Hotel Guest Reviews
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Jeremy, St Augustine, visiting Francis Field Saint Augustine
Overall it was a convenient location considering the short walking distance to the venue (Francis Field). Other than the train tracks right behind the room, the air conditioner kept turning off and on every 5-10 minutes which was quite annoying for a light sleeper, even after numerous drinks throughout the night prior to sleeping. I'd definitely stay there again but make sure I was not facing the train tracks where the noise from it wasn't so apparent.
Liked: Close to concert venue.
Disliked: Train tracks literally right behind hotel room on other side of parking lot; A/C issues.
Bob S, Fort White
We checked in around 4:00pm. We were right away eaten up by fleas. We were leaving for concert at 5:00 and told the desk. They said they would spray while we were gone. Returned at midnight and were bitten by fleas all night. In the two rooms next to ours, the people were coming and going all night until about 3:30 in the morning, as well as yelling and just plain noisy. The worst hotel experience I've had in 40 years.
Liked: Friendly staff.
Disliked: Nasty room; fleas; noisy people; railroad tracks right by the hotel.
Anonymous Sun, 29 June 2025
Superb
Liked: The room was very clean and the staff was friendly
Stephanie Sun, 29 June 2025
Superb
Michael Sun, 29 June 2025
Very good
Marci Sat, 28 June 2025
Overall great location and nice...
Liked: Great location
Disliked: Older property, needs to be updated
Melisa Fri, 27 June 2025
Exceptional
Liked: Everything was ok.
Disliked: I would like to take a little bit care to the pool.
James Fri, 27 June 2025
Great experience. Close to various...
Liked: Excellent Customer service
Fatima Fri, 27 June 2025
Exceptional
Mitchell Fri, 27 June 2025
Exceptional
Liked: Peter was awesome! So helpful. Requests prior to checking in were answered and granted. Our suite was gorgeous. I'm in a wheelchair and everything was accessible. Rooms were easy to get around and spacious. Housekeeping was awesome.
Linda Fri, 27 June 2025
Superb
Soto Wed, 25 June 2025
Superb