The Ponce St. Augustine Hotel Guest Reviews
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Jeremy, St Augustine, visiting Francis Field Saint Augustine
Overall it was a convenient location considering the short walking distance to the venue (Francis Field). Other than the train tracks right behind the room, the air conditioner kept turning off and on every 5-10 minutes which was quite annoying for a light sleeper, even after numerous drinks throughout the night prior to sleeping. I'd definitely stay there again but make sure I was not facing the train tracks where the noise from it wasn't so apparent.
Liked: Close to concert venue.
Disliked: Train tracks literally right behind hotel room on other side of parking lot; A/C issues.
Bob S, Fort White
We checked in around 4:00pm. We were right away eaten up by fleas. We were leaving for concert at 5:00 and told the desk. They said they would spray while we were gone. Returned at midnight and were bitten by fleas all night. In the two rooms next to ours, the people were coming and going all night until about 3:30 in the morning, as well as yelling and just plain noisy. The worst hotel experience I've had in 40 years.
Liked: Friendly staff.
Disliked: Nasty room; fleas; noisy people; railroad tracks right by the hotel.
Anonymous Wed, 11 June 2025
Very good
Danny Wed, 11 June 2025
Would stay again
Liked: Friendly, good location, fairly priced, clean
Disliked: Bathroom could have been a bit cleaner. Small details like ceilings and corners. Overall acceptable
Eduardo Wed, 11 June 2025
Exceptional
Wayne Mon, 9 June 2025
Exceptional
Peter Mon, 9 June 2025
Very good
Nathalia Mon, 9 June 2025
Excellent service.! Friendly staff!
Liked: Great location. Amazing restaurant in side the hotel.
Lindab3673 Mon, 9 June 2025
Passable
Liked: Location was perfect, not far from attractions.
Disliked: Property wasn't that clean. Hot tub had a sign on it from the state saying it was not safe to go in. The pool was dirty. Ice machine in room was worthless.
Owens Sun, 8 June 2025
Very poor
Liked: Location was good and rooms had good size.
Disliked: It was not clean, and when packing up the next day, we opened up the closet space, and we found a roach.
Malyszek Thu, 5 June 2025
Poor
Liked: Quiet
Disliked: Wet floors dangerous damp sheets dirty floors
Aconklin81 Thu, 5 June 2025
Exceptional
Liked: Everything.