nice hotel. I?d stay there...

Liked: the rooms were nice and the upstairs deck was fun
Disliked: wish they had a coffee bar in the hotel

awesome experience!

Liked: The guest Supervisor was excellent and took care of our needs and request beyond expectations

Beautiful, comfortable stay

Liked: Design, artwork, big rooms, wonderful hight threadcount sheets by Matouk!
Disliked: rooftop terrace was not open the day we were there.

It was a relaxing and...

Liked: Beautifully appointed hotel...and friendly staff!
Disliked: N/A

Superb

Frustration and Disappointment.

Liked: Nothing. They just did not honor my CONFIRMED reservation because they oversold.
Disliked: Terrible! They did not honor my reservation. The Guest service supervisor, Daniel, told us that they oversold and they didn't have the room in my CONFIRMED reservation available. If I wanted to stay, I needed to pay about $200.00 dollars more. We had to stay at another hotel. I was traveling with my wife and kids, and changing hotel at 10.30 pm is always frustrating. I will never come back to this hotel. If you are planning to stay there, please be careful.

It's good still need some...

Liked: It was clean and the style of the room was unique.
Disliked: The staff was not very helpful. When i call them they keep saying that booking using a third party won't show automatically in their system. which is you can understand but talking to them tru phone while driving they just keep saying they won't hear you clearly and hang up. AC was not enough., even u adjust it so low it's still hot specially middle of the night. Did not get a good sleep, specially travelling 8hrs. They do not response at all when you message them using this app.. which is not very helpful at all when u have questions.

Exceptional

Exceptional