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Overall Average Score:
Very Good (4.2 out of 5)
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Chris Mon, 24 May 2021
Bad
Disliked: I booked the accommodation before the lockdowns so that I could stay and take part in the Edinburgh Marathon. The Edinburgh Marathon is a virtual event this year. First I was told that I could not rebook even though travel to Scotland was not permitted, then I was told the booking would be for a date which would not correspond with the next running of the marathon in Edinburgh. I am not likely to use booking.com again.
Julia Mon, 13 April 2020
Very good
Anonymous Thu, 19 March 2020
Bad experience
Liked: None
Disliked: I not like the room is a shoe box I cleaned when I get in. The window and courting I can no cleaned the wind is coming in. I ask the staff for change the room I she what 20 paund
Elizabeth Wed, 18 March 2020
Perfect location for me, handy...
Liked: Bed very comfy, room spacious, plenty of mirrors which is unusual for a hotelGreat views from my windows
Disliked: Water power in shower was very lowPillows a bit hard for me
Linda Wed, 18 March 2020
Great stay
Liked: Great location
Disliked: Nothing
Amanda Mon, 16 March 2020
Exceptional
Ella Mon, 16 March 2020
Superb
Anonymous Mon, 16 March 2020
Overnight stay for attending a...
Liked: My granddaughter loved the Harry Potter theme room.
Disliked: The bathroom blind didn't close properly and was facing a main road. The window was ordinary clear glass as well !
Natalie Sun, 15 March 2020
Fabulous
Liked: At £120 per night, I would have expected the check-in & check-out times to be more in keeping with competitors & considerate to the customer, ie 2pm & 12pm. A little frugal to have this as 3pm & 11am for the price, in my opinion.
Disliked: The check-in and check-out times. Also, the lack of direction given to visitors in relation to the room locations.
Gemma Sat, 14 March 2020
Exceptional
Liked: We were given a self catering apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt independent. The facilities were well equipped including a utility room with washer/ dryer and dish washer. The apartment was very clean and spacious.
Disliked: Nothing terrible, It Would of been difficult with a baby and pushchair on my own with steep steps down to the apartment but thankfully I had help. WiFi was not great but teens used 4g (we were told of this issue at check in).
