The Pirate Haus Inn Guest Reviews
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Villafana Tue, 10 June 2025
Exceptional
Liked: The location is fantastic and the staff is welcoming and helpful. This is our 3rd time staying there.
Madelyn Mon, 9 June 2025
Exceptional
Lea Mon, 9 June 2025
Exceptional
Liked: Everything was wonderful. Super helpful staff. Great area of downtown. It felt like being at home. We enjoyed being able to use the kitchen. Unique experience. Definitely hope to stay again.
Disliked: The wifi was not great, but we didn't need it much, so not really a big deal for us.
Holcomb Sat, 7 June 2025
Back in time
Liked: I like everything! The ambience was awesome. The room and the linens were exceptional. My granddaughter especially loved the treasure map!
Disliked: Only that it didn't offer handicap accessories for instance in the shower no grab bar. If you require any kind of assistance then definitely not the place for you. Lots of steps, no handicap accessories at all but I knew that going on so I'm good. Still lives this place!!
Marcia Fri, 6 June 2025
Superb
Dean Thu, 5 June 2025
Good
Liked: The character of the pirates was fun.
Disliked: The facilities were run down / old.
Paris Mon, 2 June 2025
Very good
Liked: The location to many of the spots that you want to visit is nice. Enjoyed the fact that once we parked, we did not have to drive anymore.
Disliked: The parking availability made it difficult. I do have a handicapped parking sticker. And I was unloading my car and while unloading. My car in an area that was not marked. Do not park. I received a $35 parking ticket. Unable to cancel or get it deleted. I had to pay the $35 plus I had to pay a $15 parking fee to park near the building..
Denise Sun, 25 May 2025
Don’t stay - no emergency...
Liked: Absolutely nothing..
Disliked: Unfortunately, we didn’t get to complete our stay at this location because we never got to enter it. We were locked out. There isn’t someone available after 9 pm. We received a call about 1 hr before they closed (didn’t know someone wasn’t available at all times at time of booking) stating they would have an envelope for us and text us the details of how we can get to our room. I called and texted several times stating we never received the information promised. We get there at 11 pm and there is no envelope and no information provided on how to enter the property. We were locked out. What made this worse, is it was over memorial weekend so all the local hotels were full! Our family of 5 drove 1.5 hours to Orlando (which was our next destination) and was able to find a place after contacting 5 hotels looking for vacancy. This ruined our trip to St. Augustine. We really wanted to explore this town before our cruise. We drove 13 hours to this location and didn’t even get to enjoy it. Wasted the time and expensive gas going there. They should have an emergency number available for times like this. I contacted booking.com and they are assisting us with this matter. We sadly, though, are still awaiting a response. I definitely WOULD NOT recommend this place after this experience. How sad…
Brian Tue, 20 May 2025
Superb
Liked: this is very good deal for families, it was clean and very cool, it also has a family room with board games and such! its directly in the dowtown area which is a huge plus
Katarína Tue, 6 May 2025
Good
Liked: Nice location in old St.Augustine. Close to old touristy town. Great breakfast – pancakes, also gluten-free option.
Disliked: Very noisy, you can hear everything inside and outside. I had problems to sleep the whole night.