For an older hotel it was nice; be prepared for cramped quarters. Location was excellent.

Liked: The location.
Disliked: Rooms were too small for 4 people.

Leo was fantastic - getting us cabs and cars as we were on an insane schedule. Neat, clean and wish we could have stayed longer. Would stay again in a heartbeat.

Liked: Leo

Passable

Disliked: The beds are not soft enough and there was a lot of noise through out the night

Superb

Great Location in the heart...

Liked: Great Location! Comfy Bed, Wonderful Staff I was treated like family which i loved :)
Disliked: I thought the bathroom probably needs an upgrade.

Very good

A lovely 3 night stay...we...

Liked: Our room was small but very comfortable, the bed was very clean & comfy. The location is good for the the cable car, but very scary in the evening with all the homeless sleeping all over the pavement. The staff we all very friendly & helpful The parking in the basement was very useful & convenient.
Disliked: The corridor floor needed hoovering, it always looked dirty. The glass surface protector on the desk was loose & very dangerous. Very small bathroom (room 724) we kept banging our head on the towel shelf every time we went to the loo. The parking was over priced (45$) per night.

Very good

Passable

Superb

Liked: Great location, Friendly helpful staff.
Disliked: Bathroom was looking old and worn out, needs an upgrade.

Exceptional