Leo was fantastic - getting us cabs and cars as we were on an insane schedule. Neat, clean and wish we could have stayed longer. Would stay again in a heartbeat.

Liked: Leo

Good

Liked: Location. Friendly staff

Staff great, Bed not a...

Superb

Disliked: There was a bug in my room that I had to track down. Not the end of the world but a little creepy.

Very good

Liked: The location was fantastic, very close to Westfield, cable car and bus line
Disliked: The elevators were constantly broken. Being on the 5th floor and then shopping going up and down them constantly was quite annoying.

Exceptional

Ridiculously expensive for what you...

Liked: The lobby is very nice. The mattress was comfortable. The bathroom was in decent shape. Shower pressure was okay, but it didn't get quite hot enough. The vending machines take credit cards.
Disliked: Terrible noise insulation. When my neighbor showered it sounded like they were in my bathroom. I was on one of the top floors and the street noise was unbearable. I was getting woken up several times a night due to noise outside. The pillows flattened instantly. The room was in awful shape. Peeling paint, wall patches unpainted, scuffs everywhere, gouges out of walls. I was missing light bulbs in one of my lamps.

Disappointing

Overall good value for money

Liked: The room had everything I needed. The location is excellent.
Disliked: The walls are a little thin, you could easily hear people coughing in the next room. The mattress on the bed was old. If they replaced the mattresses that would make s big difference. Also the rooms are all facing the street so quite noisy but if you can sleep through that you are ok.

Superb