The Pheasant Hotel Holt Norfolk Guest Reviews
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Write a review
Jeff Tue, 30 May 2023
Exceptional
Liked: Everything was exceptional, especially the staff.Superb breakfast, evening meals were very good.The hotel is set in it's own grounds with ample parking.All this and dog friendly as well.
Disliked: Leaving
Elizabeth Sun, 28 May 2023
A delightful hotel that makes...
Liked: well equipped rooms that included Dyson hair dryer, magnifying mirror for make up etc, alarm clock, fridge, fresh milk, kettle, choice of teas and coffees, good quality linen and towels. breakfast service very good. excellent food from the kitchen at dinner. Hotel needs to review how guests are welcomed into the restaurant as one member of staff seemed very inflexible and perhaps some staff need to refresh their customer service training to meet current customer requirements.
Disliked: Nothing - just a little disappointed about the behaviour of one staff member.
Antony Sun, 28 May 2023
Superb
Liked: Great location.Very helpful staff
David Sun, 28 May 2023
Superb
Ian Sat, 27 May 2023
Very good
Liked: Good combination of room, facilities, and location. Food was really good and all the staff were very friendly and helpful.
Tracy Sat, 27 May 2023
Exceptional
Liked: Location and grounds perfect
Peter Fri, 26 May 2023
Very comfortable stay and superb...
Liked: Very comfortable room with large bed and superb bathroom.Nice breakfast.Very good restaurant at reasonable price for the quality.
Disliked: A more informal bar food menu would be nice for the evening. Whilst the restaurant was very good we wanted a lighter / simpler option on our second night. The only option was a sandwich (which the Chef happily prepared despite this option being “until 5pm” normally).Not a complaint as the staff were so helpful, but not a good strategy from the owners.
Karen Fri, 26 May 2023
Exceptional
Liked: Food is really good. Lovely toiletries, and nice touches such as local chocolates, nice teas and biscuits in room
Disliked: Times for meals were a little restrictive, but also staff were happy to work around it.
Bryan Fri, 26 May 2023
Exceptional
Stefan Thu, 25 May 2023
Dissapointed
Disliked: Stayed at hotel four times and the room this time was small compared to previous rooms