Overall, great stay. Only issue was upon check out. I had paid for the room in advance, yet received a bill for $250. It was my name and room, but nothing else matched. The front desk was not helpful and almost rude. It was their mistake and they cleared it up. Not a single, "I'm sorry". The word, sorry, goes a long way with me. Check your bill on the way out!

Liked: Everything else was great.
Disliked: Bad taste left with the final billing process.

Liked: Excellent staff, excellent location for Summerfest.
Disliked: Having to pay for Internet from the room.

Look forward to coming back.

Liked: Excellent included breakfast.
Disliked: Everything excellent.

GREAT experience and wonderful memory...

Liked: dinner at the Mason Street Grill was Fantastic. Good food and service. $$ expect to spend about $125-$150 for dinner for 2, including drinks.

Exceptional

Liked: I love that this was my first overnight at the Pfister and it was exactly what I expected.

Exceptional

Exceptional

Superb

Disliked: I wish the pool was warmer.

Great experience, we will come...

Liked: the staff and atmosphere
Disliked: we only had 2 towels for 2 adults, the room smelled like a dog had stayed there before us.

Exceptional

Everyone was excellent!

Liked: Very nice hotel!
Disliked: Very clean and comfortable!