Liked: If you think

Liked: Location and it was very clean
Disliked: The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better

Liked: Outstanding service

Liked: The room was nice as I expected with a 5 star hotel. I didnt give it an "excellent" rating simply because our view outside the window was tools, etc for the maintenance crew. So we left the curtains shut. The location was nice as well.
Disliked: The staff was not welcoming and the experience they provided to my husband and I was not was I was expecting for a 5 star hotel. If felt like we were an inconvenience and the food at the hotel was terrible and the service was slow and unfriendly.

Liked: Everything was 1st class. THe location is great for downtown shopping and dining. The staff from valet through check in were all very professional. The room and grounds were all top notch as well. A very comfortable room with great amenities.