Exceptional

We were happy with our...

Liked: The hotel is very well maintained, especially for bring such an old hotel. The hotel itself and the rooms are clean. The rooms themselves are nice, comfortable, and tastefully decorated. It was a bonus having so many restaurants within walking distance.
Disliked: Not a big deal, but it would be nice if you didn't have to pay separately for parking.

Superb

Very clean. Parking sucks. Would...

Liked: The hotel was super clean and smelled wonderful.
Disliked: Are bathroom was very cold.

Very good

First and last stay

Liked: Great location but that?s not enough...
Disliked: Nothing like the photos. Grungy, grimy, and no hot water. I was shocked that this was a Hilton property.

Good

Poor

Liked: I had physical shelter in an historic hotel. The staff were pleasant.
Disliked: The room was fairly small, dim, and not well cleaned (the prior occupant?s shaving whiskers were still in the sink), despite the ?sanitized? sticker on the door). The TV didn?t work for much of my stay, the thermostat and heater were inadequate (the room was cold the entire stay, despite the ministrations of the maintenance staff), and the responsiveness of the staff was modest (no answer when I call down, run-around over the TV when I inquire about why it wasn?t working, guidance on the thermostat made the room colder, not warmer...). Did I mention there was no soap in the shower? I tried to give it a chance after my arrival, decided it was too much trouble to leave during a short visit, but certainly will never stay here again.

Exceptional

Liked: Everything! The architecture was beautiful!!