Wouldn?t go back because of...

Liked: Great location, nice building and great staff
Disliked: It was 80 degrees in our room. The A/C didn?t seem to do anything. They had to give us a fan at 4:30am because we couldn?t sleep. $200 for that?

Passable

Very good

Comfortable bed & good location,...

Liked: The hotel is beautiful, the lobby is lovely, & it was close to the event we were going to, so it was a short walk. Raven checked us in & was a great! She hauled up a little fridge for us, was very polite & funny.
Disliked: The parking was ridiculous? having to pay a fee to be in the parking lot was bad enough, but having it fluctuate was unbelievable. Not having a microwave in the room was inconvenient. On Fri night of our stay, when we were planning to get up early the next morning, a large group of very loud, very obnoxious, & obviously VERY drunk people came in & up to our floor (3rd) at 1am! We tried several times to call down to the front desk, but it was constantly busy! This went on for over an hour, with them yelling, arguing, & carrying on. The entire time, the front desk phone was busy. Next morning, I went down to complain & ask if they would be dealt with, & the man working (who was the same guy from the night shift) claimed to not know what I was talking about, & tried to convince me it was sounds from the alley? seriously?? I told him it absolutely was NOT, & asked about the phone being busy, which he claimed was not the case. I asked how a large group of very loud, obnoxious, drunk people made it through the front doors & upstairs without his knowledge, & he said he had work in the back? Right? It made for a miserable day that Sat. I had asked about getting some compensation for the inconvenience, but was blown off. NOT happy?

Very poor

Exceptional

Good

Liked: The location was good. The staff was friendly. And overall very clean.
Disliked: The rooms themselves were a joke. You opened the door strait into the bed. So close it barely cleared the bed. The bathrooms were even more of a joke. Sitting on the toilet the sink was in your lap. I?m a small person and found it difficult to maneuver in the bathroom. My husband looked like he was sitting at a table while on the toilet.

Exceptional

Liked: Bed was very comfortableStaff was nice Loved the location charming place
Disliked: Had a hard time using the toilet. It is hard to step around the toilet and sink with arthritis in the knees and use the shower.Very crowded bathroom. At 6'4" it was a problem when you knees are under the sink. Someone will eventually pull up using the pedestal sink and have an accident. I knew better.

Very good