Superb

Liked: The memory foam bed was awesome. The staff was friendly when checking in and out. And it was quiet.
Disliked: Trying to get a bathtub full of hot water was hard. But then the shower was hot.

Good

Liked: It has character. It?s comfortable.
Disliked: No breakfast. Air conditioning sounds like being next to the engine of an old fashioned ship on one of the lower decks. My room was really small. Just OK for one person.

Good, except for my check...

Liked: Excellent location, 15 min from airport, close walking distance to city sights, temple square and Main st.
Disliked: I waited 15 min to check in, Evan had sign that he would be back, but it was very long! Myself and others were waiting and had no clue where front staff went? I had to call booking.com whom I book the hotel with to have them contact - for assistance. If front desk is helping other guest, they should provide a cell phone to have new guest call to let them know their is a line waiting to check in and checking out luggage, or simply have more staff to help with front office.

Overall stay, wonderful! Will return...

Liked: The front staff - was accommodating to get me in earlier than check in. Thank you!
Disliked: One of front desk- gentleman, could be more hospitable, informative with sightseeing things. Not very enthusiastic with service.

Very poor

Fabulous

Very good

Excellent

Liked: Beautiful hotel. Great location

Nice historic hotel in great...

Liked: Beautiful historic building, nice staff, coffee and cucumber water in the lobby. The location is close to everything in Salt Lake City center
Disliked: The heating system is kind of noisy, but not too bad