Good

Disliked: The windows in the room could not be opened.

Very good

Liked: The hotel itself has wonderful character and the rooms are decorated nicely. It is a great location.
Disliked: Our heat didn't work so it stayed at 59 all night, and the sink didn't drain. The toilet was dirty when we arrived , which makes me worry about the cleanliness in general. I would still recommend people stay there because of the character price and location. Hope they can clean better!

Good

Pefect location and lovely old...

Liked: Parking available out front to unload. Overnight parking available next door for minimum charge. Staff very helpful. Room was very quaint and the decor was beautiful. Very hot shower. Dark and quiet room. The fruit water was a lovely touch and the fire place was welcome after walking back from downtown. Walking distance to Temple Square and Downtown.
Disliked: Everything was perfect.

Will be back again for...

Liked: Comfy bed
Disliked: No bar fridge in the room The heater isn?t working in e room Freezing and hard to zzz

For the cost of the...

Liked: The front desk staff was very friendly. The proximity to great restaurants and night life is great. The building is really cool. The room was huge, the bed was comfortable.
Disliked: The heater in the room didn?t work, we had to call to request a space heater. There isn?t a fridge in the room. When I took a shower in the morning I had hot water for about 45 seconds before it got cold.

Exceptional

Liked: Historic and boutique type hotel. Spacious and large rooms.
Disliked: Parking. No valet or designated parking for the hotel had to use parking lot next to the hotel which was very convenient for us because it was not full but valet parking options would be nice or designated hotel parking options Incase lot is full. Hotel undergoing some renovations so AC and heater not working properly but we were very comfortable.

I'm glad I found this...

Liked: Room was clean, hotel was quiet, great coffee and water available. Super convenient to convention center. Friendly, informative, and exceptional service provided by employee who delivered a space heater.
Disliked: There were no lids for coffee cups.

Quirky but lovable

Liked: We've stayed here before because we love the location, the unique vibe, and reasonable price. This stay was better than last one because the room temp was a comfortable 68 the entire time. No issues with loud fan or heat, etc. Bathroom is small but clean, and love the oldfashioned tile walk in shower. No need for a tub. Sink in room not a problem. Comfortable king size bed. Will return.
Disliked: Check in staff not available when we arrived at 4:15 PM. Waited about 10 minutes. Manager appeared (had been on phone in back room), and was apologetic and very nice. In the morning we tried to get coffee in the lobby but there were no lids for the paper cups. When I asked if there were any (to avoid burning myself while carrying it), the young woman at desk snapped at me, "there aren't any." No apology, no smile, just a rude indifferent attitude as though I annoyed her by asking.