Staff need to be more...

Liked: The room was great comfortable and clean
Disliked: When checking out I had to leave after 15 minutes no one was at the desk to help with anything. People were coming in and just leaving two families were waiting 20 minutes and no one was answering at the desk by ringing the bell. Or even if we stood there calling the hotel on our phones it was quite shocking. A lot of angry people. At one point we had to grab someone from the restaurant asking if something was wrong.

Good

Nice little hotel

Liked: Everything is nice and the bed is amazingly comfortable. Central location thats 1/2 mile from everything of the city. It was the first hotel in the city ao you have a little bit of history in it as well.
Disliked: The room is very small as they were converted from the old design of the hotel.

Passable

Disliked: The bathroom too small . Room is small too small for that kind of price . No Mini fridge too. View is really bad .

Exceptional

Liked: Excellent Historic hotel

Beautiful vintage hotel near downtown

Liked: Beautiful vintage hotel, tastefully decorated. Within walking distance of downtown and Temple Square. Plenty of restaurants and bars nearby.
Disliked: Front desk staff was friendly, but not particularly helpful.

Liked: Nice hotel in a great central location for getting around the city on foot. Lots of restaurants and other entertainment options close by.

Exceptional

Very relaxing and great staff.

Liked: Bed was wonderful. Very European feeling hotel. Bathroom tub was great.
Disliked: Less outside noise from window would be great. Other guests being un courteous in the early mornings.