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The Parkgate Hotel

eeee - 0800 031 8416
The Parkgate Hotel, Westgate Street, Cardiff -0800 031 8416
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2194 Ratings)
0.5 miles Utilita Arena Cardiff
v14 mins driving
t12 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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The Spotlight on The Parkgate Hotel

Luxury Meets Live Music in the Heart of Cardiff

Modern elegance meets prime location at The Parkgate Hotel, a refined and stylish hotel set in the vibrant center of Cardiff. Located just 295 feet from Principality Stadium and a short stroll from iconic venues like St David’s Hall and Motorpoint Arena, this upscale property is a favorite among music lovers. With sleek interiors, a 24-hour front desk, and a buzzy restaurant and bar scene, it’s the perfect base for a concert-filled getaway.

Why Concert-goers love it

When it comes to catching a show, you can’t beat the location — just steps from Cardiff’s biggest venues. After the final encore, you're back in your room in minutes. Sound insulation is solid, so you’ll get some peace even in the heart of the action. Plus, the 24-hour reception and room service are perfect for late arrivals or midnight cravings. Flexible check-in at 4:00pm and check-out at 11:00am gives you time to recover after a big night out.

Who this Hotel is great for

  • Groups of friends wanting a luxe stay near the stadium
  • Solo travelers checking off a dream concert
  • Couples looking to combine music with a romantic weekend
  • Fans seeking quiet comfort after the show
  • Budget-conscious music lovers who value location and style

Food and Drink Options

  • The Sorting Room offers a chic dining experience onsite — perfect for pre-show dinners or post-concert drinks
  • 24/7 room service for late-night bites
  • Plenty of walkable bars and eateries just outside the door
  • Breakfast available to help you refuel after a night out

Nightlife Options

  • Upscale hotel bar for crafted cocktails and a relaxed atmosphere
  • Short walk to Cardiff’s nightlife district with pubs, clubs, and live music
  • Ideal blend of buzz and comfort without needing a cab

What People Say

Guests rave about the location, calling it a “dream for concert-goers.” Many highlight the luxurious décor and “exceptional cleanliness.” The staff get high marks for being friendly and helpful, especially after late-night arrivals. The onsite restaurant receives strong reviews for its design and food quality.

Areas for Improvement

Some reviewers mention that rooms can be a little on the cozy side, especially when sharing. Weekend prices can spike during big events, so booking early is a smart move. Also, while the vibe is classy, it's not a party hotel — better suited for winding down than raging on.

The Bottom Line

If you're heading to Cardiff for a concert and want to stay in style, comfort, and walking distance from the action, The Parkgate Hotel hits all the right notes.
Enter Your Dates
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4
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Outdoor furniture
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Non-smoking property
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Room service available
` Takeout dining services available

The Parkgate Hotel Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Greene Tue, 10 June 2025

A very last minute booking...

Liked: A beautiful, stylish hotel with a lovely ambience throughout. The staff were helpful and friendly from checking in at reception through to leaving our room where Rose, a lovely lady from housekeeping, was keen to know if we enjoyed our stay and asked if we would stay here again, she wished my friend, also Rose, a happy birthday and hoped we had a safe journey home. This was a really personal touch and we will definitely be back!
Disliked: We were expecting twin beds but had a double. Breakfast was a little disappointing for the prices charged. No choice of nice bread or rolls, just sliced white or brown loaf. Some components of the cooked option were lukewarm and the mushrooms were tinned. Most disappointing, especially for a Welsh hotel was the fact that they, sadly, ran out of Welsh cakes with more than an hour to go

4.5

Wonderful - 4.5 out of 5

Anonymous Mon, 9 June 2025

Unfortunately this trip I had...

Liked: Excellent location, very friendly staff, lovely spa area.
Disliked: Could have been a little warmer in the bathroom, radiator not sufficient size.

5

Exceptional - 5.0 out of 5

Edward Mon, 9 June 2025

Very, very enjoyable. Easy to...

Liked: Lovely staff. Breakfast very enjoyable - wide choice. Immaculate throughout. Excellent early evening drink in a smart but relaxed bar.
Disliked: A good draught beer - ideally Brains - would have been much appreciated. Otherwise all very good.

3.5

Good - 3.5 out of 5

Matt Mon, 9 June 2025

Good

4

Very Good - 4.0 out of 5

Julie Mon, 9 June 2025

Very good

Liked: Room was lovely and spacious and the spa was stunning
Disliked: We ended up booking another night but they kept ringing and telling us we needed to be out of the room.

3.5

Good - 3.5 out of 5

Louis Mon, 9 June 2025

Hotel was great but didn't...

Liked: Hotel was great but didn't like the fact I had to pay to use the spa, I only booked the hotel for the spa and then had to pay, really didn't like that.
Disliked: Hotel was great but didn't like the fact I had to pay to use the spa, I only booked the hotel for the spa and then had to pay, really didn't like that.

4

Very Good - 4.0 out of 5

Anonymous Sun, 8 June 2025

Looking forward to returning

Liked: Great breakfast. Great location.
Disliked: No parking facility

3.5

Good - 3.5 out of 5

Glyn Sat, 7 June 2025

excellent location, staff and facilities,...

Liked: location great, breakfast disappointing
Disliked: the alleged hot food was in fact cold, some were not replenished once they'd finished

4.5

Wonderful - 4.5 out of 5

Steven Sat, 7 June 2025

Superb

1.5

Poor - 1.5 out of 5

Piyush Fri, 6 June 2025

Lovely property, but visit marred...

Liked: Lovely property.
Disliked: The parking situation is a nightmare. Google maps brings you to the middle of nowhere, and Cardiff road signs are poorly situated and challenging to figure. It took us 40 minutes to find the hotel, which we were only able to do after illegally leaving the car on a street, and walking around. The staff was not particularly helpful ( kept saying ‘ we can’t do anything about this’), and gave us a printed sheet of carparks we could use. Unfortunately, the zip code that was provided, when input into Google maps, takes you to the stadium. Took another 20 minutes to find the car park. I do think that you have onus for explaining this situation better on your website and other e properties. I think you could also handhold visitors ( a valet system?) much better.

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The Parkgate Hotel Westgate Street, Cardiff