Name: The Parkgate Hotel
Address: Westgate Street, Cardiff
Telephone: 0800 031 8416
Rating: 4.5

Luxury Meets Live Music in the Heart of Cardiff

The Parkgate Hotel

Why Concert-goers love it

just steps from Cardiff’s biggest venues

24-hour reception and room service

Who this Hotel is great for

Groups of friends wanting a luxe stay near the stadium

Solo travelers checking off a dream concert

Couples looking to combine music with a romantic weekend

Fans seeking quiet comfort after the show

Budget-conscious music lovers who value location and style

Food and Drink Options

The Sorting Room offers a chic dining experience onsite — perfect for pre-show dinners or post-concert drinks

24/7 room service for late-night bites

Plenty of walkable bars and eateries just outside the door

Breakfast available to help you refuel after a night out

Nightlife Options

Upscale hotel bar for crafted cocktails and a relaxed atmosphere

Short walk to Cardiff’s nightlife district with pubs, clubs, and live music

Ideal blend of buzz and comfort without needing a cab

What People Say

location

luxurious décor

Areas for Improvement

The Bottom Line

style, comfort, and walking distance from the action

The Parkgate Hotel Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

Write a review

A very last minute booking...

Liked: A beautiful, stylish hotel with a lovely ambience throughout. The staff were helpful and friendly from checking in at reception through to leaving our room where Rose, a lovely lady from housekeeping, was keen to know if we enjoyed our stay and asked if we would stay here again, she wished my friend, also Rose, a happy birthday and hoped we had a safe journey home. This was a really personal touch and we will definitely be back!
Disliked: We were expecting twin beds but had a double. Breakfast was a little disappointing for the prices charged. No choice of nice bread or rolls, just sliced white or brown loaf. Some components of the cooked option were lukewarm and the mushrooms were tinned. Most disappointing, especially for a Welsh hotel was the fact that they, sadly, ran out of Welsh cakes with more than an hour to go

Unfortunately this trip I had...

Liked: Excellent location, very friendly staff, lovely spa area.
Disliked: Could have been a little warmer in the bathroom, radiator not sufficient size.

Very, very enjoyable. Easy to...

Liked: Lovely staff. Breakfast very enjoyable - wide choice. Immaculate throughout. Excellent early evening drink in a smart but relaxed bar.
Disliked: A good draught beer - ideally Brains - would have been much appreciated. Otherwise all very good.

Good

Very good

Liked: Room was lovely and spacious and the spa was stunning
Disliked: We ended up booking another night but they kept ringing and telling us we needed to be out of the room.

Hotel was great but didn't...

Liked: Hotel was great but didn't like the fact I had to pay to use the spa, I only booked the hotel for the spa and then had to pay, really didn't like that.
Disliked: Hotel was great but didn't like the fact I had to pay to use the spa, I only booked the hotel for the spa and then had to pay, really didn't like that.

Looking forward to returning

Liked: Great breakfast. Great location.
Disliked: No parking facility

excellent location, staff and facilities,...

Liked: location great, breakfast disappointing
Disliked: the alleged hot food was in fact cold, some were not replenished once they'd finished

Superb

Lovely property, but visit marred...

Liked: Lovely property.
Disliked: The parking situation is a nightmare. Google maps brings you to the middle of nowhere, and Cardiff road signs are poorly situated and challenging to figure. It took us 40 minutes to find the hotel, which we were only able to do after illegally leaving the car on a street, and walking around. The staff was not particularly helpful ( kept saying ‘ we can’t do anything about this’), and gave us a printed sheet of carparks we could use. Unfortunately, the zip code that was provided, when input into Google maps, takes you to the stadium. Took another 20 minutes to find the car park. I do think that you have onus for explaining this situation better on your website and other e properties. I think you could also handhold visitors ( a valet system?) much better.