The Park Royal - QHotels

Exceptional

HORRIBLE

Liked: NOTHING
Disliked: Quite a bit...I found 3 cockroaches in my room.They moved me to new room and Telly not working,I asked of for help but no one pitched.Aircon it working.Terrible smell form the bathroom. I checked out a day early, and no one has bothered to apologize or even offer a refund for the night.Ive stayed in Park Royal before and hey are usually nice but this is by far the worst!

Amazing spa day and afternoon...

Liked: Amazing breakfast all freshly cooked and amazing selection we also had afternoon tea which was so fresh and just the right amount the waiter Joe and Chef Joe must be congratulated as great members of staff also the leisure facilities were amazing and the swimming pool was huge reception staff were always friendly and spoke as we went past
Disliked: Not sure if the air con in the roomWas working if it was it wasn’t making much of a difference room 152 windows are restricted opening so glad we brought our own fans the Chinese manager was very abrupt when they’re was a mix up that our room number wasn’t on the breakfast list we were literally marched to reception to confirm their are ways and means are saying I will check this in a nice way

Disappointing

Liked: Location was great for what we wanted it for, breakfast was good.
Disliked: Rooms too hot , ceiling fan inadequate, pillows lumpy, could do with upgrade . Lack of information at check in e.g times of breakfast, where to go. As for value for money. No

Pleasant

Beautiful place, loved it, will...

Liked: Loved the room, and that it had a little balcony overlooking a big field!
Disliked: It didn’t have air con in the room as it was so hot I did t sleep much

Uncomfortably hot

Liked: Facilities
Disliked: No air conGuest rooms tatty, dated and skirtings dirty, a lot of dust

Exceptional

Very good