Great place to stay, highly...

Liked: Rooms were excellent, majority of the staff were very pleasant/helpful
Disliked: Waitress at breakfast was absolutely shocking. So bad that it was almost funny. Abrupt, not at all welcoming, we appeared to be an inconvenience to her and her general attitude was very intimidating/annoying

Very good

Good

Exceptional

Exceptional

Liked: The room was spacious and very comfortable. The bed was the size of a super king. We had a lovely meal in the evening. Breakfast was made to order, so t if you are on a time limit not ideal. However, it was very tasty when it arrived.
Disliked: Wasn't anything we didn't like about this hotel. Would definitely stay again.

Comfortable base for trip to...

Liked: Good location, restaurant is nice, good bar. The hotel has always seemed busy and popular, so do book dinner. The food is good, lovely and generous portions too. Staff are friendly and helpful.
Disliked: Nothing really, the only slight grumble was we booked and confirmed a double room, but got a twin. The staff did offer to move us but we decided to stay put, it wasn’t the end of the world….also would prefer a traditional kettle than the noisy coffee pod machines (as tea drinkers!)

Superb

Pleasant

Liked: This does not feel or look like a 4 star hotel at best a high 3 star
Disliked: Beds were uncomfortable and not a double but two twins, sound proofing for the rooms was non existent, there was no priority of guests over public in bars and restaurants.

Exceptional