The Palo Alto Inn

Clean and comfortable room at...

Liked: I would definitely stay here again. Friendly check-in, very clean and comfortable room, and the hotel is in a cute area with amenities nearby.
Disliked: I have no complaints about my stay.

Old, very small, and unsanitary...

Liked: Nothing
Disliked: One look at the mattress under the top sheet and saw numerous black spots that were either old mold or dead bedbugs. Over a dozen long strands of human hair under the sheet as well. I DID NOT STAY. GOT ON THE OHINE WITHIN 20 MINUTES, GOT ANOTHER HOTEL AND LEFT WITHIN AN HOUR OF ARRIVING AT THIS PLACE.

Exceptional

Liked: Very clean, comfortable. Great service
Disliked: The price change from one night to the next.

Exceptional

Exceptional

Pleasant

Bad

Disliked: I checked out early and the hotel confirmed it. But Booking keeps saying the hotel didn’t report it, and the hotel says they already did. No refund was issued for unused nights, and both sides are shifting blame. Very disappointing experience — neither Booking nor the hotel is taking responsibility.

Very good

Upmarket motel

Liked: Room design is very well thought-through. The room is well equipped and of better quality than a typical motel room. High quality bedding, very soft mattress.
Disliked: The building structure is a basic motel with the usual thin walls. The faucet being turned on in the next room is as audible in this room as if a faucet in this room had been turned on. Room feels small, best for one person (less so for two, especially not if for more than a night). -- The room feels cramped to me given its size and low ceiling.