The Palms Hotel And Spa Guest Reviews
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|1.2 miles from Miami Beach centre|
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Constance Tue, 19 March 2019
A fun mix of fun...
Liked: The hotel is clean, beautiful and a mile away from the crazy South Beach party scene. The staff was extremely friendly. The hallways are quiet and the rooms are comfortable. Love the black out shades too (for sleeping in).
Disliked: I was a bit surprised by the 18% gratuity tax on everything. So beware - a couple of tacos and drinks by the pool add up quickly and watch because there will be a line for additional gratuity on the receipt. You can end up over tipping by adding in an additional amount. This is not only at the hotel - it's at all the restaurants in the area too.
Stephanie Thu, 14 March 2019
I would not recommend this...
Disliked: Totally oversubscribed. Not enough beach chairs. They literally told us they didn?t have anymore. You have to walk back to pool to get towels for your beach chairs if you get them. When I went to towel person she told me she didn?t have any left. When I finally had chair and towel, I asked for a smoothie. Two hours later I got a smoothie. The whole process of laying on the beach to relax was anything but relaxing!
Hector Tue, 12 March 2019
My stay was as expected,...
Liked: It was kind of basic and the omelets are good but are made at very slow pace. In general was good.
Anonymous Sat, 9 March 2019
Pretty average hotel with decent...
Liked: Lush gardens and a lot of palm trees bushes. Nice natural setting.
Disliked: Pictures of rooms were deceiving. rooms were actually much smaller. Linens were not soft to the touch. Hard crusty towels. Our reservation was screwed up by the front desk.
Robert Fri, 8 March 2019
Liked: Breakfast on the veranda....fantastic!
Kevin Fri, 8 March 2019
Jerry Thu, 7 March 2019
Overpriced, under delivered and would...
Liked: The view from our room was amazing, the grounds were nice and access to the beach was very good.
Disliked: The rooms are very small and the toilet area sink is 14 inches wide rendering it un-useable. I also did not appreciate an 18.5% fee on all food and drink.
Jay Thu, 7 March 2019
Deborra Wed, 6 March 2019
Liked: The rooms have been updated since last year with more storage space, updated bathroom and technology. Beds very comfortable and staff friendly! Grounds immaculate and beautiful.
Disliked: Literally, 1 rude assistant on the beach! Wish the gift shop open later or had a couple of vending machines. Not close to any type convenience store.
Jill Tue, 5 March 2019
We needed a break from...
Liked: It was great to have a few vegan options on the menu.