The Palms Hotel And Spa Guest Reviews
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1.1 miles from Miami Beach centre |
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Robyn Sun, 14 April 2024
Valet and bus boy personal...
Liked: Breakfast was great as well as the location of the hotel.
Disliked: Price, not explained at time of booking. Paid over $2800. For 4 night stay in a room that was very small, clogged bathroom sink drain, door hinges missing, room 1/2 cleaned each day. Front desk staff rude and not informative at all when asking questions.
Tyrone Fri, 12 April 2024
Very good
Margaret Thu, 11 April 2024
Superb
Rosa Wed, 10 April 2024
Good
Liked: The landscape was outstanding Some staff were extremely kind and helpful
Disliked: One room wasn’t ready I was supposed to be notified front desk and wasn’t. My other room the door wouldn’t lock had to be serviced leaving the room unlocked with our belongings in it. I complained to the manager on duty. I have yet to get a callback from her.
Fernanda Wed, 10 April 2024
Passable
Liked: Good hotel, good location, beachfront and nice pool
Disliked: Food was horrible and expensive and rooms was absolutely small for a family of 4. It can´t fit a family of 4 at all
Caroline Mon, 8 April 2024
Excited to come back.
Liked: Loved the feel at the property. Very comfortable and welcoming. Really enjoyed our stay and will be back.
Wendy Sun, 7 April 2024
A real treat.
Liked: Rooms were lovely and clean and very quiet. All the facilities were good and staff always polite and helpful. It’s not cheap but it was a real treat. We did the sunrise yoga class twice which was great. Really enjoyed the beach snacks and cocktails. Can’t wait to stay again in the future.
Disliked: Nothing
Patricia Fri, 5 April 2024
It was a great location...
Liked: I liked that it was on the beach and the staff were very nice.
Disliked: Way too expensive and very loud people in a room next to me. They were yelling and screaming and playing loud music all night.
Andrew Fri, 5 April 2024
Superb
James Thu, 4 April 2024
Had a wonderful week at...
Liked: Was delighted to stay in your fine hotel. Just everyone from every department was gracious and kind. Stated a week, and will stay there again next year. Thank-you for a nice stay.
Disliked: Can’t think of anything. Still thinking. Nope, can’t think of anything.