Name: The Palms Casino Resort
Address: 4321 West Flamingo Road, Las Vegas, NV
Telephone: (888) 420-1641

OK stay - wish we could have used the pool, complimetary drinks, valet parking.

Liked: Loved Rob Thomas and Matchbox 20. Best concert ever!
Disliked: Hotel stay and hidden fees. Everyone trying to make a buck.

Good value, nice place if...

Liked: Clean, help was nice, restaurants were really good
Disliked: Casino wasn’t exciting

It was okay this time

Liked: I always stay at this location but mainly on the palms place side. The hotel had everything I need.
Disliked: The room I received was dirty , the prior customer left cigarette next to bed and I have bad allergies to that

Good

Disliked: Bathroom sink is clogged

Mediocre

Liked: Location
Disliked: The food in the cafe was horrible. So bad. The woman at check in told us the mini bar refrigerator was sensitive. We never went near it and yet had a mini bar charge on our bill. This is the second time it’s happened. When you call to have it removed you’re on hold forever and then you’re transferred to a line where it just rings and rings and no one ever answers.

Very good

Exceeded all expectations.

Liked: The location is perfect for me. Just off the strip, easy to find and easy to park. Staff was excellent. Room was clean, comfortable and spacious. Had a blast in the casino ( won a little $ ). But I'll tell you what most made me smile. The price given to me when I made reservation was the price charged. No hidden fees. Recently I've taken to staying at smaller hotels. Ones without casino because of the cost. And because of the hidden cost. Infuriating to book a room at $65 a night, stay 3 nights and at checkout bill is $425. Never again. I will return to the Palms
Disliked: I'm good, no complaints

Fun, wonderful, and safe!

Liked: Wonderful kind staff. The room was nice and clean. Location was good and I felt safe staying here.
Disliked: The pool closes too early.

Excellent!

Liked: Best hotel ever. Nice staff, clean room, best view.

Went for the peter frampton...

Liked: Front desk gsa reah was Extremely pleasant,cordial,efficient and helpful. He did a great job checking us in and out.he was tremendous.
Disliked: Everything was fantastic. No static at all

Large rooms and great swimming...

Liked: Nice big room, bed comfortable, nice swimming pool and great staff (Paige at the front desk was exceptional sorting out things for us).
Disliked: No toilet paper in the holder and only one roll available. Not enough shower towels in the room for the 4 of us and no hand towels at all. No tissues. It almost seemed like someone was interrupted while preparing the room and never finished. The saving grace was when we went to the front desk to advice, Paige was extremely kind and helpful and handled it beautifully and made sure we got towels brought to our door within half an hour of requesting.