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The Palmer House Hilton eeee
The Palmer House Hilton, 17 East Monroe Street, Chicago, IL | Area: Chicago Loop - Millennium Park
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2089 Ratings)
0.4 miles from Chicago centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A prime location business center and 10000-square-foot spa and fitness center — with an indoor pool — attract our guests to the Palmer House Hilton which also charms with the classic French Baroque decor in its landmark lobby. Originally a Chicago business magnate's gift to his wife the historic Palmer House Hilton has operated continuously since 1873. Each of the 1639 rooms is equipped with Hilton's Serenity bedding and high thread-count linens. In-room high-speed internet access is available for an additional charge. Rooms feature work desks and mp3 alarm clocks. Take advantage of the wellness concierge and head to the three-level spa and fitness center for a customized workout or swim in the indoor pool or work hard in the on-site business center. Before heading to the hotel restaurant for some French and Italian fare you can sip some bubbly in the atmospheric lounge. The hotel has a gift shop beauty salon and concierge services. Self and valet parking are available for a fee. T

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Air Conditioning
` Concierge Service
` Currency Exchange
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Massage
` Jacuzzi
` Dry cleaning
` Internet services
` Shoeshine
` BBQ facilities
` ATM/cash machine on site
` Fax/photocopying
` Breakfast buffet
` On-site parking
` fitness center
` alarm clock
` Cable/Satellite TV
` Conference facilities
` Direct dial telephone
` Heated guest rooms
` Indoor pool
` Interior corridors
` Iron
` Late check-out available
` Non-smoking Rooms
` Pool
` Public address system
` Safe
` Security
` Souvenir/Gift Shop
` Telephone jack adaptor available
` Voice mail
` Whirlpool
` Iron Board

The Palmer House Hilton Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5.0 out of 5

Tracey, Kansas City, visiting CIBC Theatre Mon, 9 October 2017

Very nice hotel in a fantastic location! Can walk to multiple stores.

Liked: Employees friendly.
Disliked: No low points.

5

Exceptional - 5.0 out of 5

Tom, Decorah, visiting CIBC Theatre Mon, 28 August 2017

Cost of valet should be advertised as well as cost of parking at your hotel.

Liked: Beautiful, historic hotel; friendly staff.
Disliked: Waiting for elevators; waiting for luggage pick-up from room; cost of valet parking.

5

Exceptional - 5.0 out of 5

Thomas, Indianapolis, visiting CIBC Theatre Sat, 31 December 2016

Liked: Everything was great!
Disliked: Not enough towels.

2

Disappointing - 2.0 out of 5

Carolyn Sat, 21 December 2013

In my opinion this room did not stand up to the Palmer House's reputation. I doubt that we will stay there in the future.

Liked: The room was nice and big and very clean. When we checked out we were asked about our stay and told the person checking us out about the situation and she took $20.00 off our bill.
Disliked: We had reserved the room for 3 people. When we arrived, there was only 2 chairs to sit on and no sofa. Also, there was only 2 drinking glasses. When we retired for the night, we discovered that the toilet would not flush and almost overflowed. We had to call a plumber at 11:30p.m. to come up and take care of it. He did arrive and we thought it was taken care of, but the next morning when we were getting ready for the day, once again it would not flush. We ended up having to use the bathroom down in the lobby.

5

Exceptional - 5.0 out of 5

Steve B, Grand Rapids, MI Sun, 27 January 2013

Fantastic!

5

Exceptional - 5.0 out of 5

Stephen, Baron Sat, 26 January 2013

First class all the way! Employees were all gracious, kind and knowledgable. We will be back.

5

Exceptional - 5.0 out of 5

Shirley S-R, Allegan Sun, 19 February 2012

An overall great experience! Accommodations are lovely; food is great; easy in/easy out; parking, etc. However, they distinguish themselves for their customer service. Especially the doormen; bellboys; luggage storage; valet guys. Genuinely friendly and concerned. We loved them and would stay at the Palmer House many times again.

Liked: Rooms; food; near the theaters; customer service

5

Exceptional - 5.0 out of 5

Barrie, Springfield Sun, 19 February 2012

Superior hotel. No complaints at all. Room was very comfortable and clean. Will be back.

Liked: Clean; comfortable; easy access to Symphony Center and Michigan Avenue
Disliked: None

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The Palmer House Hilton 17 East Monroe Street, Chicago, IL