The Palace Hotel

Lovely chilled stay

Liked: The staff here are very nice. The room was a good size with a lovely sea and pier view from the window nice to sit in the chair with a drink and enjoy the view as i did on my 3 nights stay the room was clean and tidy and the bed and pillows were nice and comfy . The bathroom was a good size and with a nice shower bath . The hotel had a pool which i enjoyed on one of my days just too cool off and relax . There was also a good size car park for guests to use . The only thing missing from the room was a small fridge but that is personal preference . overall i had a lovely and relaxing stay .
Disliked: The window would go up a fair way but it would only stay open a few inches from the bottom would of been good if you could keep open the window at different hights as it would of been nice to sit looking out of a open window as it was lovely weather but this is personal preference . Also the second window wouldent open .

Three Nights Stay To Visit...

Liked: Checked in and in the room by 14.20pm with one of the nicer/pleasanter members of staff on reception desk in The Palace
Disliked: The bathroom in room 17 was not suitable for my needs. The shower glass was rigid and it was quite an ordeal showering in the bath, getting in and out not suitable for either me or my daughterBathroom needed updating, showing wear and tear. Had one small shelf to put personal things like toothbrush/paste, not adequate for 3 people/adultsHook in bathroom very high for short peopleTowel rail not large enough, only big enough for one hand towel to be placed on, let alone for 3 hand and 3 bath towelsRoom very hot when arrived, took the second day to get a small fan in place, which was not really suitable for size of roomTV Channels not working on first night, 3 men came to re-tune the next morning, unable to get IPlayer the second night to watch Hugh Grant film, so watched Rhod Gilbert on Channel 4Some of the light bulbs had blown in roomSingle bed, pillows too soft as was mattress, may be suitable for child, but not for adultDouble bed firm Staff on desk on Saturday not particularly pleasantRoom 17 and 18 had stairs on the approach to it, which I did not know when booking, which was not suitable for heavy casesWhen booking this break at this hotel wasn't aware you would be given rooms which would have had animals staying previously inWhen checking in Online noticed our room was dog friendly, so called hotel to make sure room was changed as daughter allergic to dog/animal hair. Whether this was the case, as previously we always had room 81, which had a wonky toilet roll holder and a toilet which did not flush, very well, on both visits, to that room

Superb

Liked: Very nice place. Friendly staff easy access everywhere great value x

Palace Hotel, Paignton

Liked: Hotel was an old building which I love.Staff were amazing especially the breakfast crew who work exceptionally hard making sure all the guests have what they want.
Disliked: Would of expected the TV to work. This was rectified on our last full day there so didn't get the benefit.Was disappointed that the hotel hadn't upgraded to at least one socket in the room for USB charging.I was shocked to find out that we had to pay each day to use the pool. Other spa's we have stayed in, this was part of the stay. This was one of the reasons I chose the Palace hotel for the pool.

Good

Liked: Good staff. Half board value for money.
Disliked: First room not clean and the hotel was full. Were moved to a lovely room the 2nd night thanks to the helpful receptionist.

Location excellent throughout bar reception...

Liked: Exceptional staff very Friendly nothing was to much
Disliked: Shower system in room dated either scolding hot or cold

Exceptional

Liked: Stunning location with plenty of outdoor seating space, wonderful helpful staff, excellent food honestly couldn't fault it. Would definitely recommend
Disliked: Nothing

Booked this break as an...

Liked: Location of the property is ideal
Disliked: We were put in a room above the kitchen which was far too hot day and night .

Very good

Liked: The quiet rooms.,food but could be more on the plate.Spotless and easy to park.Food choice.
Disliked: The tables close in dining room and small portions