The Out NYC Guest Reviews
Write a review
|1.6 miles from New York City centre|
Write a review
Anonymous Tue, 25 April 2017
Liked: Location very convenient. Comfortable. Jaccuzi.
Disliked: No room to store clothes. Hungers in the bathroom...first time i see cabinets for your clothes in the bathroom.
Sue Mon, 24 April 2017
Liked: The location
Disliked: There was no restaurant or food service despite an email to the contrary only a couple of days before the stay! The room was very dark, my sister went outside to put her make up on! The shower was not very good. No complimentary tea/coffee in the room. I booked the hotel as it had a gym and then found that I was not allowed to use the treadmill before 8. This should have been relayed.
Yusuf Mon, 24 April 2017
Liked: Location, toiletries, decor.
Disliked: Upper deck bed was a nightmare to ascend with slippery metal stairs. Loud Street noise filtered in even through shut window and blinds. Toilet was smelly and the thermostat was set to too high. Too tight for four occupants and the locker was an engineering enigma.
Marina Sat, 22 April 2017
Liked: Bed was comfortable. Room with a good size. Location was good as well.
Disliked: We arrived at night and there were no bath towels in the room. We called the concierge and the staff informed us that they ran out of bath towels, but that new ones would arrive soon. We only had one hand towel available in our room. We called again after 30min from the first call (around 10pm) but the staff didn't know when they would have bath towels for us. We received our bath towels in the following morning, after calling again to ask for them. I don't know if that was a one episode, but it definitely had a negative impact in our stay. Also, the heating in the room was incredibly noisy. Although it was cold in NY that day, we had to switch it off in order to sleep. But still, somehow every 15 minutes another fan was kicking in and it was very loud. We couldn't sleep well and have a good rest that night.
Adnan Sat, 22 April 2017
Barb Fri, 21 April 2017
Liked: The front desk was extremely friendly and very helpful. I had never been to New York City before and they helped me master the subway on my own. The bed was super comfortable!!! They arranged a shuttle back to the airport. I would stay here again.
Disliked: I just wish I had more time to explore their facilities. Next time!!!!
Mary Thu, 20 April 2017
Liked: Quieter hotel , away from hustle of the city.
It's close to the water which I love to be near by.
No long elevator wait.
Disliked: The room seemed dark. Not enough light to read by and be able to makeup .. I did not know the both gender public bathroom and spa and sauna lockers were both genders. I got use to it quickly my friend , not so much.
Anonymous Wed, 19 April 2017
Liked: Spa and sunroom was a great feature
Disliked: I wasn't able to charge my phone behind the tv in the shared room, there wasn't enough space for the plug. I was a little worried leaving my phone in the main area to charge overnight but my roommates were trustworthy. Also, a mini fridge for the food I brought back with me would have been appreciated
The Tue, 18 April 2017
Liked: The people at the desk was very helpful.
I had problems with the electronic lock and promptly the maintenance person came to solve the issue.
I was able to have an extension for the check out of 1 hour.
Disliked: The place needs a facelift. It has gone down since my previous visit... This hotel is described as adults only ? - little kids were running around and disturbing early in the mornings, while adults at the internal courtyard were very noisy late at night...
Loopyla Tue, 18 April 2017
Liked: Great hotel, very modern. great location. i will stay there again for sure.