Name: The Otis Hotel Austin Autograph Collection®
Address: 1901 San Antonio Street, Austin, TX
Telephone: (888) 406-7656
Rating: 4.25

Stylish Stays Steps from Austin's Live Music Scene

Why Concert-goers love it

Who this Hotel is great for

Groups of friends looking to explore the Austin music scene together

Solo travelers catching a long-awaited gig

Couples turning a concert into a weekend getaway

Fans needing a peaceful space to unwind after the encore

Budget-conscious music lovers who still want upscale vibes

Food and Drink Options

Nightlife Options

What People Say

Areas for Improvement

The Bottom Line

The Otis Hotel Austin Autograph Collection® Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

Write a review

Great place to stay. Loved...

Liked: Loved the ease of parking, the friendliness of the staff and the records! What a fun touch!!
Disliked: The pool area was sooo small. Not many lounge chairs.

Exceptional

Liked: Location to the event. Ice delivery service since no ice machines available for guests.
Disliked: No mini fridge in the room!

Very good

Financially damaging.

Liked: The hotel itself was fantastic.. the rooms, the bar the food all great.. I loved the record player in the rooms.. has a great vibe
Disliked: Unfortunately the hotel not only took a holding charge (which I expected) but then proceeded to do it 4 more times.. accumulating to $28,000 USD on my debit card. This remained like this for 10 days post my trip- as a single mum.. can you imagine the financial impact that had on me? What was the response from the manager at the hotel ?? “Here is 80,000 loyalty points”.. hardly enough for one night stay! This doesn’t not even scratch the surface on “making good” with me. There was no explanation to the extra 4 transaction holds.. very very disappointing… and I will not be recommending the Otis to anyone…

Very good

Accounting issues

Liked: Music selection , restaurant
Disliked: Requests being made multiple times, took forever to accommodate ,hold on cc kept getting removed and added multiple times causing issues with my bank.Getting hold of mgmt was a nightmare.Expected better from a high end hotel.

Superb

Would stay here again if...

Liked: Very comfortable, well-appointed facilities. I liked the retro vibe.
Disliked: Parking fees are outrageous

Excellent stay, very cool Austin...

Liked: The Otis is a super cool hotel with a great restaurant and bar downstairs and an even cooler rooftop bar/pool upstairs. The servers were all professional and so helpful. I love the vibe of the hotel with all the great music always playing. Rooms are comfortable and chic.
Disliked: While the music always playing in the hotel is very cool, my room was on the fourth floor right over the entrance with the valet. The music is quite loud on the street, but in the middle of the night/early morning, it is disruptive to sleep. They should definitely turn it off during sleeping and early morning hours. The valet charge is also really high at $65!