The Olde Mill Inn Basking Ridge

Overall very good pleasant stay

Liked: I like the location and the design of the hotel
Disliked: The shower is very old still a tub, would be nice to have walk in showers, like a more modern hotel

Excellent

Liked: Breakfast was good though I would have liked hot oatmeal.
Disliked: My room smelled a bit dusty - my partners room was great had an air purifier & wood floor.

Exceptional

Exceptional

Excellent and friendly staff -...

Liked: 24 hour desk service - perfect for late arrivals

Nice room/soured by poorly trained...

Liked: The facilities, price and room were very nice. The young man who checked us out was very nice and polite. He obviously works well with the public.
Disliked: I was not impressed w/checkin. We were tired and weary and the woman who checked us in was not at the desk when we entered and there was no bell or way to get service. We could hear someone talking on a phone in an adjacent room but they could not see us standing up here. We probably stood there for 3 or 4 min before a woman paused to come out of the room and see us. She acted as though we were interrupting her and said in a hard to understand accent that she couldn’t find our reservation( which we made at least an hour before arriving). She was very rude the entire check-in and it was not a good start to our stay. We had a hard time finding our room because her instructions in broken English were not understood by us. She needs more training before dealing with the public.

It suited our immediate needs...

Liked: It’s location just off freeway but very quiet
Disliked: Old and tired furnishings.

All good..staff was pleasant…

Liked: Free buffet breakfast great…No issues with parking..right outside my door!We have stayed several times while attending family functions..we use it Avon the future!

Great experience in a pleasant...

Liked: The staff was kind, the room was clean, the maintenance was perfect and breakfast was good.
Disliked: Nothing