The Olde Barn Sure Hotel Collection by Best Western

Pleasant

Adequate for our needs.Room with...

Disgusting service and rooms so...

Liked: The only thing I liked about this property was how quick it was to get out.Wiped feet on leaving as didnt want to get dirt in car.Booking.com should be done for fraud with the false and misleading advertising photos.
Disliked: Reception kept us waiting ten minutes along with others who arrived as the one reception lady was in an office on the phone.On entering our room (1001) smelt stale, paint peeling, bed badly made, carpet worn, bathroom door veneer peeling and in loft area with obvious previous leaks where previous damp stains were visible.It was a quick decision to leave the room within a couple of minutes, return key and find a more cleaner and healthier location.I know now why booking.com stress no refunds as they know everyone who visits here would wish a refund.Best advice is avoid and save £75 as if you do book you would wish to leave immediately like us.

Very good

Liked: Friendly staff and lodgers
Disliked: There were no sign posts to direct people on how to get to spa/ swimming area.

Comfy hotel

Liked: Plenty of parking. Pool and spa were brilliant even though the outside temperature was very hot. Beds were comfy. Room was a good size.
Disliked: Breakfast the first morning was self service and most things were very dry. Second morning everything came from the kitchen, so much nicer.

Great spot for an overnight...

Awful !!!!!!!

Liked: None
Disliked: Hotel itself was a complete disappointment and staff were very rude !!!!Will never recommend this hotel to anybody.

All in all a good...

Liked: Lovely location and nice and clean. Excellent friendly staff. Very good leisure facilities.
Disliked: The desk in our room was very tatty with large chips in the varnish.It was an extremely hot day with no air conditioning or even a fan in the room.

Exceptional