The Old Ship Hotel

There was excessive street noise from outside our bedroom which went on until 4.30am. Then a council dust-cart arrived to wake us at 7.45am. The hotel made no effort to move us, listen to us or alleviate our distress in anyway. We had no sleep at all, except for 2 hours between the outside noise abating and the dustcart arriving. The hotel should warn guests beforehand that there is excessive street noise from two pubs outside the room. This hotel wanted our money and cared about nothing else. The reception staff just said sorry, smiled and did nothing.

Liked: Excellent breakfast.
Disliked: Street noise from our room was excessive.

Satisfactory

Liked: The location was very close to the beach and not far from local shops and restaurants. The place was clean especially the bathroom. I like the fact that they had a fan in the bedroom as well. The staff were excellent by the way.
Disliked: The TV had no Netflix or YouTube. We had to watch some programmed mattress commercials on almost every channel.

Superb

Pleasant

Passable

Liked: Proximity
Disliked: Tired, needs decorating as soon as poss

Superb

Superb

Disappointed and gutted.but brightons lovely...

Liked: Staff were nice and the building is in great location. The building COULD be lovely but it’s neglected a lot
Disliked: A lot of it was filthy. Nobody vacuumed the floors at all in the hallways to rooms the whole time we were there. (4days) damp and broken things everywhere including our room that was really bad. I contacted booking but customer service wasn’t great. Dirty everywhere, door looked like it’s been kicked in. I’m disabled and walk with a stick and we were put in the furthest away room with several flights on stairs miles from the lift. It wasn’t a nice experience in the rooms. And then having issues with parking. Thankfully when we finally got into the pre booked parking the day after, the staff were lovely. One night guy was kind and helpful the first night but the rest I can’t really comment. I’m disappointed and let down for it being soooo run down ! IT IS NOT LIKE THE PHOTOS AT ALL. I was really repulsed by some of the dirty bits but nobody even tried to clean floors walls or anything. I have videos of the bad shape it’s in.

Beautiful old hotel with great...

Liked: Lovely old building with alot of character Great location Staff are fantastic and wished we had booked for longer
Disliked: Needs some TLC with carpets and furniture in the room. There is peeling on some of the walls but with the age of the property you need to appreciate the maintenance involved

Superb