The Old Ship Hotel

There was excessive street noise from outside our bedroom which went on until 4.30am. Then a council dust-cart arrived to wake us at 7.45am. The hotel made no effort to move us, listen to us or alleviate our distress in anyway. We had no sleep at all, except for 2 hours between the outside noise abating and the dustcart arriving. The hotel should warn guests beforehand that there is excessive street noise from two pubs outside the room. This hotel wanted our money and cared about nothing else. The reception staff just said sorry, smiled and did nothing.

Liked: Excellent breakfast.
Disliked: Street noise from our room was excessive.

Honour to stay in one...

Liked: We had a sea view, so it was lovely being able to wake up and see that first thing in the morning. The staff were always so lovely and friendly.

Exceptional

Liked: Very polite helpful staff
Disliked: Nothing

Terrible I was so.looking forward...

Liked: Nothing
Disliked: Unable to get WiFi Cobwebs in roomPeeling paint on ceiling Tap would not turn off so was put in another roomRequested a room on 1st floor mistake too noisyAnd people smoking all day and allnight so had to close window

Good but not

Liked: Location was great, Bed was comfy, Breakfast was good
Disliked: Paid extra for a sea view except the windows were covered in salt/scum so you couldn't see it and the windows wouldn't open. The balcony opened a tiny bit.There is a beach bar opposite so loud at night and couldn't open balcony so room became very hot overnight.

Very good

Pay for the upgrade, don’t...

Liked: Breakfast was great. Very fresh and lots of choice
Disliked: Original room offered was awful box room with no air.

Exceptional

Good location but the building...

Liked: It’s central location
Disliked: I was shocked by the state of the hotel. It needs a complete refurbishment and makeover.

Poor

Liked: The public areas and bar were good.
Disliked: The room was extremely tired to the extent it felt dirty.