The Old Ship Hotel Guest Reviews
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Write a review
Mrs Purdy, Hertfordshire Mon, 17 September 2012
There was excessive street noise from outside our bedroom which went on until 4.30am. Then a council dust-cart arrived to wake us at 7.45am. The hotel made no effort to move us, listen to us or alleviate our distress in anyway. We had no sleep at all, except for 2 hours between the outside noise abating and the dustcart arriving. The hotel should warn guests beforehand that there is excessive street noise from two pubs outside the room. This hotel wanted our money and cared about nothing else. The reception staff just said sorry, smiled and did nothing.
Liked: Excellent breakfast.
Disliked: Street noise from our room was excessive.
Shirley Tue, 30 May 2023
Good
David Tue, 30 May 2023
very happy
Liked: location and staff were great.
Disliked: The rooms are a little tired however, location and staff made the difference.
Hudaverdi Mon, 29 May 2023
Great staff but needs improvement
Liked: Great location and the staff were very friendly and helpful. It was clean and the breakfast was OK. The bar staff were great and the bar area was really nice to sit in especially in the day as it was all opened up overlooking the beach.
Disliked: I didn't think this hotel was 4* more like a 3 at best. We booked the king-size room and it was what I would consider a normal size room. The bathroom was very small and the furniture had seen better days. The walls were peeling in the bathroom and the shower was temperamental. There was no room service even though it was stated on the booklet in the room. The room was so HOT I couldn't sleep even though I had the window open all night!!
Julie Mon, 29 May 2023
Very good
Sarvenaz Mon, 29 May 2023
Exceptional
Giulia Mon, 29 May 2023
Would not go back to...
Liked: The only good thing about this hotel is the location and the view if you get a room facing the sea. Average breakfast
Disliked: The hotel looks very run down and definitely not what a 4-star hotel should look like. Poor cleaning standard, paint peeling off walls. Very uncomfortable bed with cheap quality pillows.
David Mon, 29 May 2023
Good
Roger Mon, 29 May 2023
Good
Louise Mon, 29 May 2023
Lovely stay in great location!
Liked: Fab traditional seafront hotel with lovely staff - super lively in day but v peaceful later for good night’s sleep.
Diane Sun, 28 May 2023
Great location, lovely hotel just...
Liked: The location is perfect with great staff
Disliked: I love old properties and this is no exception, it is very tired in places such the lift, corridor and rooms. We were given the wrong room to start and the chair at breakfast was broken, it’s these attention to details that lets it down