Name: The Old No. 77 Hotel & Chandlery
Address: 535 Tchoupitoulas Street, New Orleans, LA
Telephone: (888) 406-7656
Rating: 4

Great Value close to everything

Liked: Great location. Walking distance to the attractions and French Quarter.

Exceptional

Very good

Great stay, be careful of...

Liked: Property was great
Disliked: I don’t like that I was DOUBLE CHARGED for this trip and no one seems to be fixing it. Customer service says they pushed the reversal through for the 2nd charge but i have no proof of it and have tried calling again multiple times and can’t reach anyone

Exceptional

Very good

Cute hotel, bad service and...

Liked: The hotel itself in gorgeous and very stylish.
Disliked: Our room wasn’t ready at the check in time, but they said they’d wave the amenities fees and would text us when it was ready. We finally just went back to the hotel at 8:00-ish after no text and no one answering the phone at the front desk. There were nice staff, but the bartender acted annoyed that we were there and very short with us despite my efforts to try to engage in cordial conversation with her. In the morning they asked how everything was and I mentioned the no notice of our room being ready and NO COFFEE pot in the room. The attendant attempted to tell me other hotels don’t have coffee rooms if they had a coffee bar like the Marriott. I find that really hard to believe. I cancelled the stay we had for our return overnight because of all of the above.

Exceptional

The charm of NOLA will...

Liked: Great hotel to give you a feel of the NOLA charm & history. Boutique size of property was a plus for us. Staff is attentive. Great drinks & food right on the property. Walkable to casino, Riverwalk, restaurants, convention center. Definitely give this hotel a try.
Disliked: Parking may be pricey for some at $37/day but is the low end of the norm in NOLA. Housekeeping came a bit early while we were still in room so had to retrieve towels from front desk. No big deal. Great property to try.