The Old Custom House Guest Reviews
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Write a review
Nick Mon, 25 August 2025
Good
Vanessa Mon, 25 August 2025
Superb
Anonymous Mon, 25 August 2025
Pleasant
Liked: The location was perfect. The staff were friendly. The room was large with good tea and coffee making facilities.
Disliked: The room and corridors are incredibly dated and considering we paid £215 a night I was disappointed. It was small things like cracked paint work, damaged paint work.
Richard Sun, 24 August 2025
A very friendly and welcoming...
Liked: It had an old world charm and we felt very comfortable during our stay a thoroughly good experience in every way.
Disliked: We had no adverse comments to make whatsoever.
Lorna Wed, 20 August 2025
Very good
Helen Tue, 19 August 2025
Fab location. Lovely staff. Helpfull.
Liked: Great breakfast. Fab location.
Disliked: A maze of stairs and fire doors!
Tiffany Mon, 18 August 2025
Very good
Liked: Location was great. Quaint rooms with decent facilities.
Disliked: No AC unit so you had to keep the windows open to let cool air in. But there are bars and loud music around so you’re getting all that noise with the window open.
John Mon, 18 August 2025
Superb
Disliked: Room was rather too hot
Kim Sun, 17 August 2025
Great location, staff & food…...
Liked: Central, lovely room, booked last minute, great price considering its peak season. Fab breakfast, would recommend & even though we are local and had a party in padstow and wanted to have a drink and stay overnight would stay again but will bring our dogs next time
Disliked: Nothing
Paul Fri, 15 August 2025
Pleasant
Liked: Location
Disliked: We paid for twin sea view room and got a twin harbour view room