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The Old Custom House

eeee - 0800 031 8416
The Old Custom House, South Quay, Padstow -0800 031 8416
(Map)
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1419 Ratings)
< 0.1 miles from Padstow centre
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Hotel Description
Offering light elegant bedrooms with luxurious bathrooms The Old Custom House overlooks Padstow's medieval harbor. Fresh local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor and serves an extensive menu using fresh local ingredients. The large traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow's bustling center is less than 5 minutes' walk away. Please note photographs are only a representation. Our rooms are just as unique as the buildings and locations they're in. You may find that your room differs in style but you can be sure of a warm welcome comfy bed and delicious dishes when you stay with

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Bar
` Heating
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
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The Old Custom House Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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5

Exceptional - 5.0 out of 5

Pam Sun, 27 April 2025

Really good

Liked: Beautiful view of harbour from our room , centrally located , delicious breakfast and great team .
Disliked: N\A

4.5

Wonderful - 4.5 out of 5

Jan Sat, 26 April 2025

Superb

5

Exceptional - 5.0 out of 5

Jennifer Fri, 25 April 2025

Great hotel. Perfect location with...

Liked: Everything
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

Dewi Fri, 25 April 2025

Superb

3.5

Good - 3.5 out of 5

Terry Thu, 24 April 2025

Once again a fabulous stay...

Liked: The view from room
Disliked: Room and entire building in dire need of re decoration

5

Exceptional - 5.0 out of 5

Spencer Thu, 24 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Nicolo Thu, 24 April 2025

Highly recommended

Liked: Very nice room, gorgeous bath tub, very good breakfast, very good position in the old cosy town
Disliked: Nothing

3.5

Good - 3.5 out of 5

Grainne Wed, 23 April 2025

Good

Liked: Rooms comfortable. Location excellent for rick stein restaurant
Disliked: Stairs , carpets seemed dirty

5

Exceptional - 5.0 out of 5

Jan Tue, 22 April 2025

Wonderful time typical harbour hotel...

Liked: Location
Disliked: Nothing

4

Very Good - 4.0 out of 5

Janet Tue, 22 April 2025

Very good

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The Old Custom House South Quay, Padstow
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