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The Old Custom House

eeee - (888) 406-7656
The Old Custom House, South Quay, Padstow -(888) 406-7656
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4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (1390 Ratings)
6.3 miles Royal Cornwall Showground
v16 mins driving
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Offering light elegant bedrooms with luxurious bathrooms The Old Custom House overlooks Padstow's medieval harbor. Fresh local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor and serves an extensive menu using fresh local ingredients. The large traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow's bustling center is less than 5 minutes' walk away. Please note photographs are only a representation. Our rooms are just as unique as the buildings and locations they're in. You may find that your room differs in style but you can be sure of a warm welcome comfy bed and delicious dishes when you stay with

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Bar
` Heating
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Old Custom House Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Nick Mon, 25 August 2025

Good

4.5

Wonderful - 4.5 out of 5

Vanessa Mon, 25 August 2025

Superb

3

Pleasant - 3.0 out of 5

Anonymous Mon, 25 August 2025

Pleasant

Liked: The location was perfect. The staff were friendly. The room was large with good tea and coffee making facilities.
Disliked: The room and corridors are incredibly dated and considering we paid £215 a night I was disappointed. It was small things like cracked paint work, damaged paint work.

5

Exceptional - 5.0 out of 5

Richard Sun, 24 August 2025

A very friendly and welcoming...

Liked: It had an old world charm and we felt very comfortable during our stay a thoroughly good experience in every way.
Disliked: We had no adverse comments to make whatsoever.

4

Very Good - 4.0 out of 5

Lorna Wed, 20 August 2025

Very good

4.5

Wonderful - 4.5 out of 5

Helen Tue, 19 August 2025

Fab location. Lovely staff. Helpfull.

Liked: Great breakfast. Fab location.
Disliked: A maze of stairs and fire doors!

4

Very Good - 4.0 out of 5

Tiffany Mon, 18 August 2025

Very good

Liked: Location was great. Quaint rooms with decent facilities.
Disliked: No AC unit so you had to keep the windows open to let cool air in. But there are bars and loud music around so you’re getting all that noise with the window open.

4.5

Wonderful - 4.5 out of 5

John Mon, 18 August 2025

Superb

Disliked: Room was rather too hot

5

Exceptional - 5.0 out of 5

Kim Sun, 17 August 2025

Great location, staff & food…...

Liked: Central, lovely room, booked last minute, great price considering its peak season. Fab breakfast, would recommend & even though we are local and had a party in padstow and wanted to have a drink and stay overnight would stay again but will bring our dogs next time
Disliked: Nothing

3.5

Good - 3.5 out of 5

Paul Fri, 15 August 2025

Pleasant

Liked: Location
Disliked: We paid for twin sea view room and got a twin harbour view room

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The Old Custom House South Quay, Padstow