The Old Custom House Guest Reviews
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John Sun, 21 April 2024
Lovely hotel, central to the...
Liked: The bedroom was large and comfortable and it was good to have a bath with separate shower and toilet all of the staff were friendly
Disliked: I didn’t like pets are allowed in rooms, I would prefer to stay in a room that does not allow pets and didn’t like a member of staff stroking dogs and then immediately serving breakfast without washing his hands
Brian Fri, 19 April 2024
Exceptional
Liked: Beautiful room with a lovely view of the harbour.
Zoe Fri, 19 April 2024
Returning travelers
Liked: Great location and very helpful, welcoming staff
Disliked: Thin walls, noisy neighbours - could even hear their snoring!
Danielle Tue, 16 April 2024
Brilliant location, comfy beds and...
Liked: What a great place. We had a room with a lovely view and lots of lovely touches. The bed was very comfortable and although there was a bit of noise outside we were fine with this as the hotel lets you know ahead of time that this might be the case due to the location. We ate in the restaurant that evening and the food was great and well priced and we received great service. The breakfast provided was delicious and again excellent and attentive service.
Mike Tue, 16 April 2024
Exceptional
Liked: The location, 2 mins walk from restaurant and parking across the street. Breakfast offering was good.
Disliked: Nothing
Maarten Mon, 15 April 2024
Exceptional
John Mon, 15 April 2024
Very good
Liked: Staff were very helpful. Hotel in an amazing location with the breakfast room overlooking the harbor.
Cornick Mon, 15 April 2024
Exceptional
Lisa Sun, 14 April 2024
Wonderful trip away thank you
Liked: Fab location , lovely pub , breakfast very enjoyable. Staff friendly and efficient.
Disliked: One very small comment - no body wash in the shower it was only shampoo and conditioner so had to wash with shampoo . The hand/body wash was by the sink (Room 5) oh and floor very squeaky !!
Tracey Fri, 12 April 2024
Exceptional