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The Old Custom House eeee - 0808 281 2653
The Old Custom House, South Quay, Padstow -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (1180 Ratings)
< 0.1 miles from Padstow centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Offering light elegant bedrooms with luxurious bathrooms The Old Custom House overlooks Padstow's medieval harbor. Fresh local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor and serves an extensive menu using fresh local ingredients. The large traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow's bustling center is less than 5 minutes' walk away. Please note photographs are only a representation. Our rooms are just as unique as the buildings and locations they're in. You may find that your room differs in style but you can be sure of a warm welcome comfy bed and delicious dishes when you stay with

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Bar
` Heating
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Old Custom House Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

Write a review

4

Very Good - 4.0 out of 5

John Sun, 21 April 2024

Lovely hotel, central to the...

Liked: The bedroom was large and comfortable and it was good to have a bath with separate shower and toilet all of the staff were friendly
Disliked: I didn’t like pets are allowed in rooms, I would prefer to stay in a room that does not allow pets and didn’t like a member of staff stroking dogs and then immediately serving breakfast without washing his hands

5

Exceptional - 5.0 out of 5

Brian Fri, 19 April 2024

Exceptional

Liked: Beautiful room with a lovely view of the harbour.

4

Very Good - 4.0 out of 5

Zoe Fri, 19 April 2024

Returning travelers

Liked: Great location and very helpful, welcoming staff
Disliked: Thin walls, noisy neighbours - could even hear their snoring!

5

Exceptional - 5.0 out of 5

Danielle Tue, 16 April 2024

Brilliant location, comfy beds and...

Liked: What a great place. We had a room with a lovely view and lots of lovely touches. The bed was very comfortable and although there was a bit of noise outside we were fine with this as the hotel lets you know ahead of time that this might be the case due to the location. We ate in the restaurant that evening and the food was great and well priced and we received great service. The breakfast provided was delicious and again excellent and attentive service.

5

Exceptional - 5.0 out of 5

Mike Tue, 16 April 2024

Exceptional

Liked: The location, 2 mins walk from restaurant and parking across the street. Breakfast offering was good.
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Maarten Mon, 15 April 2024

Exceptional

4

Very Good - 4.0 out of 5

John Mon, 15 April 2024

Very good

Liked: Staff were very helpful. Hotel in an amazing location with the breakfast room overlooking the harbor.

5

Exceptional - 5.0 out of 5

Cornick Mon, 15 April 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Lisa Sun, 14 April 2024

Wonderful trip away thank you

Liked: Fab location , lovely pub , breakfast very enjoyable. Staff friendly and efficient.
Disliked: One very small comment - no body wash in the shower it was only shampoo and conditioner so had to wash with shampoo . The hand/body wash was by the sink (Room 5) oh and floor very squeaky !!

5

Exceptional - 5.0 out of 5

Tracey Fri, 12 April 2024

Exceptional

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The Old Custom House South Quay, Padstow