The Old Custom House Guest Reviews
Write a review
Write a review
Daniel Thu, 10 July 2025
Expensive stay when shower not...
Liked: Great location and delicious breakfast
Disliked: The shower did not work because it’s an old building and water pressure poor. As a walker, a shower is essential. The WiFi also did not work so television did not work.
Mark Tue, 8 July 2025
Superb
Daren Tue, 8 July 2025
Superb
Liked: Right in the heart of padstow, brilliant all round.
Michelle Mon, 7 July 2025
Exceptional
Liked: The staff were great and the room was lovely the pillows were amazing!
Disliked: Nothing
Lisa Mon, 7 July 2025
OK but wouldn't choose to...
Liked: Staff were without exception very friendly and helpful, breakfast was excellent, the location was very convenient. Amenities in the room were good quality - plenty of tea, coffee, milk sachets, water, biscuits, Elemis bathroom products, everything for a comfortable stay although the double bed was quite cosy.
Disliked: The room that we had was very tired but it was one of their basic rooms I believe. The walls were marked, the carpet was stained. On the whole the room was clean, but there was some hard to reach dust/dirt down the side of the bathroom cabinet and on the bathroom towel heater. The room was noisy although we had been prepared for this from the website so took earplugs with us.
Kahkonen Mon, 7 July 2025
Exceptional
Liked: the location and view from bedroom was lovely
Stephanie Tue, 1 July 2025
Good
Amanda Tue, 1 July 2025
Had a great time, thanks.
Liked: Location
Disliked: Too many stairs!
Brian Sun, 29 June 2025
Great location in Padstow
Liked: Great location on the water in town.
Disliked: No parking.
Ciaran Sat, 28 June 2025
1 night in Padstow
Liked: The place, the people, the atmosphere.
Disliked: A little on the expensive side for food and drink