The Oaks Hotel & Suites Guest Reviews
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Toni, Yucaipa, visiting Vina Robles Amphitheatre Wed, 10 August 2022
This was a very nice hotel with helpful, friendly staff. Very close to wine tasting and our concert venue. We will be back!
Liked: Close proximity to all wine tasting and concert venue.
Disliked: I think the carpet needs to be changed or cleaned. Breakfast was the same all 3 days we were there - maybe some variety on what is offered in the way of eggs for example. Maybe have one day with omelettes and one day with Eggs Benedict etc.
Chris, Napa, visiting California Mid State Fair
We met Philip at the front desk when we checked in. He made sure the accommodation was what we needed for my 2 kids and myself. He was in the restaurant in the morning and personally brought a cup of hot chocolate for my kids and found us a table. We left our Ipad by accident and he called as soon as the maid service alerted him of our mistake. We were already on the road, so he is sending it to our home. First class all the way! Thank you everyone at the Oaks Hotel and Suites for making our stay fantastic!
Liked: From the moment we checked in until we left, the customer service was outstanding! Highly recommend to anyone wanting to have a thoroughly good experience.
Johnna, Grover Beach, visiting California Mid State Fair
We stayed here for one night to be within walking distance from the Mid-State Fair. We booked through Concerthotels.com which was a really easy booking system (better than Hotels.com or Expedia etc.). What a beautiful new hotel! Very close to the fairgrounds; sparkling clean bathrooms and bed linen; great breakfast buffet the following morning. All of us were impressed and have decided to make this our hotel for all future concert stays. It was $245 for a 2 Queen room on a Thursday night, so not the cheapest place, but only $15 more than the run down Best Western down the street. Definitely worth it, and always a better idea than driving home after a few blinky-cup-Long-Islands from the fair.
Liked: Clean, convenient, and wonderful customer service.
Disliked: Nothing to report here.
Brownfield Sat, 26 July 2025
Superb
Liked: Sit down breakfast was very nice and unexpected.
Disliked: The location was not a close to downtown as I had hoped. It was still an easy drive to everything.
Dennis Sat, 26 July 2025
Exceptional
Betsy Fri, 25 July 2025
It was fine; expensive rates...
Liked: Location was good. Free parking.
Disliked: We never got hot water from Tuesday until Thursday. Only warm. Only one coffee pod per day in a room for 2 guests. No glasses (this is wine country!) only paper cups.
Peters Fri, 25 July 2025
Very good
Teresa Thu, 24 July 2025
Exceptional
Karl Thu, 24 July 2025
Pleasant
Liked: Area, layout,
Disliked: Bed was so soft, pillows way too lumpy, definitely need replacement
Laura Tue, 22 July 2025
Exceptional
Velvet Tue, 22 July 2025
Great hotel
Liked: Breakfast was great eggs, potatoes , waffles, good coffee, juices, bacon, pastries. Good location, nice room. Robes and slippers in the room, comfy bed.
Disliked: Na
Gary Mon, 21 July 2025
Superb
Remy Sun, 20 July 2025
Bed Bugs Room 208 and...
Liked: Breakfast was goodClose go Templeton where I went to high school
Disliked: We found 2 alive and 1 dead Bed Bugs in Room 208 on our last day which is the worst thing that can happen in a hotel room but got 1 night reimbursement for it but it should be the whole stay!They are aware as they have anti bed bugs protecting mattress!Huge cleaning issues as dust everywhere vacuum and toilet and bathroom not properly cleaned we told and even left a tip to the cleaning lady on the first day but it never improved! Cleaning staff either has no time or should be different!