We met Philip at the front desk when we checked in. He made sure the accommodation was what we needed for my 2 kids and myself. He was in the restaurant in the morning and personally brought a cup of hot chocolate for my kids and found us a table. We left our Ipad by accident and he called as soon as the maid service alerted him of our mistake. We were already on the road, so he is sending it to our home. First class all the way! Thank you everyone at the Oaks Hotel and Suites for making our stay fantastic!

Liked: From the moment we checked in until we left, the customer service was outstanding! Highly recommend to anyone wanting to have a thoroughly good experience.

We stayed here for one night to be within walking distance from the Mid-State Fair. We booked through Concerthotels.com which was a really easy booking system (better than Hotels.com or Expedia etc.). What a beautiful new hotel! Very close to the fairgrounds; sparkling clean bathrooms and bed linen; great breakfast buffet the following morning. All of us were impressed and have decided to make this our hotel for all future concert stays. It was $245 for a 2 Queen room on a Thursday night, so not the cheapest place, but only $15 more than the run down Best Western down the street. Definitely worth it, and always a better idea than driving home after a few blinky-cup-Long-Islands from the fair.

Liked: Clean, convenient, and wonderful customer service.
Disliked: Nothing to report here.

Very good

Exceptional

Very nice place to stay...

Liked: Breakfast is great

Would stay here again!

Liked: Super clean, quiet, with comfortable bed. Spacious rooms with good accommodations. Great breakfast even during Covid times. Exceeded my expectations!

Superb

Liked: Breakfast was great, big room, clean, location.
Disliked: Housekeeping didn't come to our room on day 2 to replace towels, water, and coffee.

Relaxing

Liked: Clean, comfortable and kind staff.

Exceptional

def would stay here again

Liked: kind staff, attentive to COVID-19 restrictions, clean room

Liked: It smelled like nothing in the room and they had a big comforter in the closet
Disliked: No