We met Philip at the front desk when we checked in. He made sure the accommodation was what we needed for my 2 kids and myself. He was in the restaurant in the morning and personally brought a cup of hot chocolate for my kids and found us a table. We left our Ipad by accident and he called as soon as the maid service alerted him of our mistake. We were already on the road, so he is sending it to our home. First class all the way! Thank you everyone at the Oaks Hotel and Suites for making our stay fantastic!

Liked: From the moment we checked in until we left, the customer service was outstanding! Highly recommend to anyone wanting to have a thoroughly good experience.

We stayed here for one night to be within walking distance from the Mid-State Fair. We booked through Concerthotels.com which was a really easy booking system (better than Hotels.com or Expedia etc.). What a beautiful new hotel! Very close to the fairgrounds; sparkling clean bathrooms and bed linen; great breakfast buffet the following morning. All of us were impressed and have decided to make this our hotel for all future concert stays. It was $245 for a 2 Queen room on a Thursday night, so not the cheapest place, but only $15 more than the run down Best Western down the street. Definitely worth it, and always a better idea than driving home after a few blinky-cup-Long-Islands from the fair.

Liked: Clean, convenient, and wonderful customer service.
Disliked: Nothing to report here.

Overall very happy with our...

Disliked: In the gym only one of two treadmills were working. We were in the gym when another couple came in- was awkward to have to stop workout because one machine was working.

Exceptional

Very good

Excellent stay at a very...

Liked: The front desk staff was fantastic! The breakfast was much better than other motels in which I've stayed. Our room was very nice and the entire place was very clean.
Disliked: The only drawback was that they were installing solar, but the noise was very minimal. The hotel was adamant that the guests were not disturbed.

Great stay, very clean, very...

Liked: Staff is great, very clean room, nice bar and free amenities

Exceptional

Fabulous

Fabulous

Liked: That it had a bar, though Bar was not particularly appealing
Disliked: Few nearby restaurants. Restaurant here was closed. Only other available was casino or fast food

Exceptional

Liked: Stayed roughly 3 weeks and they have been amazing! Let us leave our extra car there over the weekend while in at a wedding in Sac. Breakfast is very yummy. Staff is quick to help and friendly
Disliked: Jacuzzi is not up to temp and no guide on the tv -- not too bad lol