The Oaklander Hotel Autograph Collection by Marriott

Exceptional

Would not return to this...

Liked: On site restaurant, room service. Valet parking
Disliked: The bed was way too firm. Did not sleep good. Room on front side would of been much better.

Exceptional

Liked: Had a bagel which was so-so. Room faced the wall of the building next door

As good as I thought...

Liked: Comfortable
Disliked: Well located

Fine.

Liked: Location (for CMU visit). Room was pleasant and quiet.
Disliked: Would have preferred a breakfast buffet. Entry is weird, through a side door of the garage, access via an elevator (two in theory, but usually one was absent for some reason).

Exceptional

Exceptional

Liked: Location was perfect for our needs, felt very safe, hotel was nice and clean.
Disliked: The checkin on the 10th floor was a little odd. Maybe pregame that in communication.

Superb

Unfortunately Lacks True Cleanliness

Liked: The restaurant food was of fine hotel quality. The staff were all exceedingly friendly and kind.
Disliked: The floor was covered in hair and debris. The bedding was unkept and there was significant dander and dust in the telephone. While most common surfaces seemed to be clean (vanity, desk, etc.), deep cleaning is not at all their strong suit. I cleaned what I believe to be dried vomit and urine off the lavatory door, wiped down door surfaces that had stains, etc. The management has yet to reach out and I was only given a 20 dollar credit toward room service and free microwave/mini-fridge (which costs 20 per day!! not complimentary!) in response. The halls and elevatory smelled significantly of cologne or heavy fragrance, so I would not recommend this place to anyone with chemical sensitivity issues. I was unable to address these issues immediately upon arrival due to a variety of factors and my complaints have yet to reach management.