Oakes Hotel Overlooking The Falls Guest Reviews
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|1.1 miles from Niagara Falls centre|
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Chris Thu, 17 May 2018
Liked: View from the room
Laura Wed, 16 May 2018
The stay was fantastic, we...
Liked: The view was spectacular the staff was friendly and helpful
Jessica Tue, 15 May 2018
Would definitely stay again
Liked: Amazing view, comfortable bed.
Disliked: Outdated rooms, but they are doing renovations so it was good to see the place keeping up with the larger hotels surrounding it.
Jacinta Tue, 15 May 2018
Stay was pleasant. We loved...
Liked: The view from the room over the falls was excellent. We could not have had better. The location was also great and close to everything we required. The staff were all friendly and accommodating and willing to help at all times. The were a pleasure to deal with. The room was a fantastic size and lovely having the chairs to sit 8n overlooking the falls.
Disliked: The hotel has a musty smell. Our first room was extremely musty but the staff were quick to change us to a new room without issue. However the new room also had a smell to it which was not too pleasant. Not sure if it was the ventilation system or sprays the cleaners may use. We turned on the air conditioning and this did help a bit.
Taufik Mon, 14 May 2018
Good but got ruined on...
Liked: It was good property, overall but I would look into informing more about the property. For ex. my wife found through review site that they have observation floor on 14th floor. I am sure that was the intent of designed space but we were never informed.
Disliked: Fire Alarm. As architecture professional, I can assure you that having independent Restaurant as part of your property is a plus point but investing into separation of fire alarm system now will avoid future headaches. We should have received compensation at least a breakfast for being driven out of our bed 7:20 in the morning on SUNDAY. Also, there needs to be system of addressing evacuation. Simply labeling exit and your staff standing still is not a way to address such situation. Hint: Fire Drills in School. Parking: It is absurd that you are charging 30$ for day when a falls view casino beside you has significantly lower rate. Also, parking is not monitored. PS: your property has significant history attached to it. It's hotel history, its tavern, its a symbol Niagara falls hospitality industry.
Svetlana Mon, 14 May 2018
Disliked: Bathroom lights to low and no counter top where I can rest my makeup
Donna Mon, 14 May 2018
Liked: The best part of staying here is the location. The view of the falls was magnificent!
Disliked: The decor of the room was a bit tired and could do with a bit of an update, but it was comfortable, and the location more than made up for it.
Alejandro Sun, 13 May 2018
Liked: Close to casino
Disliked: $30 extra for parking
Paula Sat, 12 May 2018
A great place to stay...
Liked: Friendly staff, nice spacious room, location
Disliked: Not enough hanging space, pillows uncomfortable
Evelyn Sat, 12 May 2018
Great location with great view...
Liked: Location is great!
Disliked: Staff need more training on customer services and engaging the guests.