Name: The Norton- Hartlepool
Address: 1 The Green, Hartlepool
Telephone: (888) 406-7656
Rating: 4

The Norton- Hartlepool Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Exceptional

I’d stay here again.

Liked: The view. Overlooking the sea-front. Remote reception but a contact number for any issues. Keyless entry.
Disliked: Room felt a bit damp with a faint smell of stale smoke. Parking on-site was extremely limited, just 4 or 5 spaces.

Exceptional

Clean,brilliant location and value for...

Liked: Check in was smooth with the codes given.I requested a high floor room and was given that.The room was clean and there was even water in the Fridge.The kitchen was well equipped with everything you would need to prepare a meal or snack.The view was fantastic-on the seafront.
Disliked: I would have liked a Decaf coffee sachet.

Superb

I'd book again

Liked: Seafront location
Disliked: Only the shower as it didn't get hot

Comfy one night stay.

Liked: Very clean room and bathroom. Also stairwells too. Great sea view from our room and easy access to cafes etc.
Disliked: Noisy people staying. Maybe they were having a domestic but we didn’t need to hear it. Also banging doors.

Exceptional

Liked: Perfect for our visit

Superb

Pleasant

Disliked: It was not a great start at check in. I stated that I would be checking in from 11 - 12 and confirmed that the check in time was ok. Confirmation was given and arrived at 11.30. The lady on reception said room not ready but will be 30 mins came back 12.30 and it still was not ready. I recieved a text at 13.00 to say the room.was ready. When i went there was an early check fee which had to be paid ( annoying after the hassle I already had) then the room still wasn't ready as the cleaner was still in hoovering and said oh im sorry I didn't know you were checking in early!!This made me very late for me appointment! Very annoying and disappointing