The Norfolk Lodge Hotel

Good

We will certainly return

Liked: Just about everything, but it was the performance of the hotel staff which warranted the exceptional rating.Smart, polite and always smiling.
Disliked: Nothing worthy of note.

Friendly hotel but couldn’t cope...

Liked: The first 2 days the breakfast was good but once the hotel filled up there wasn’t enough choice of food.
Disliked: My husband had dinner on evening which was dreadful, over cooked. The rooms were small.

Definately use this-hotel again

Liked: The food great couldn’t ask for better. Staff were lovely , so helpful and pleasant couldn’t do enough for you. Rooms were very clean and comfortable everything you needed. Entertainment was definately to our liking.
Disliked: No complaints at all

Superb

Very good

Decent enough hotel but rooms...

Liked: Pool and location
Disliked: Rooms are very dated . Music at breakfast was very annoying .

Staff made our stay, they...

Liked: Had a great stay at this hotel. Room was comfortable enough although could do with an upgrade. Staff were absolutely amazing. Fantastic breakfast. We had dinner in the restaurant one night of our stay and wasn’t impressed with the food however, we ate in the lounge bar and the food was delicious. The pool was big enough but the floor of the pool could do with a new coat of paint as it looked like there was moss on the bottom. Local bus travel was good too. Overall we had a good time hotel just needs a few improvements
Disliked: Pool needs a refurb, the buffet food in restaurant for dinner let it down as you could get better food in the lounge bar from the same kitchen.

Lovely staff and food

Liked: Room and dinner
Disliked: The staff were very friendly but didnt explain a couple of things regarding dinner and buying drinks