The Newbury Boston Guest Reviews
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Write a review
Lucia Thu, 3 July 2025
Superb
Alessandro Wed, 2 July 2025
is not a 5-start hotel...
Liked: The location is good, near the park and the center of the city. The hotel is new, but they have to improve a lot to be a 5-star hotel. The room and bathroom are big, but they lack personality, totally empty.
Disliked: The hotel is not a 5-star hotel; it might be, but there are lots of things to change: train their staff, improve the facilities of their room. We had many problems with the room service, almost 45 minutes to bring in the room a cup of ice cream... 30 minutes to wait for the car from the parking lot(it was supposed to be 20 minutes). We waited more than 30 minutes. At the moment of the billing, they made so many mistakes with the credit cards, breakfast was poor, not many choices, and also the manager and waiters were not trained; they were trying to sell toasted bread as sourdough bread... for what we paid, we did not receive good service.
Kristen Sun, 29 June 2025
Modern and elegant.
Liked: Excellent location across from Commons, and along north end of Newbury Street. We stayed in a beautiful, modern room. Looking forward to the next visit.
Ali Sat, 28 June 2025
Exceptional
Ali Sat, 28 June 2025
One of the best hotels...
Dmitry Wed, 25 June 2025
Very good
Allisonkb Mon, 9 June 2025
Expensive, but great stay
Liked: Suite was huge, staff attentive, on-site restaurants were fantastic
Disliked: Room smelled like fireplace
Lander Sat, 7 June 2025
The view♥️Amazing view.
Liked: Everything♥️!
Rosalind Wed, 4 June 2025
An oasis to come back...
Liked: Fantastic location and our room - King Studio was very spacious with beautiful decor and extremely comfortable bed. Thr room was so quiet, and even though the view was not of the garden, it didn’t bother us.
Frank Fri, 30 May 2025
Superb