The Newbury Boston Guest Reviews
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Write a review
Sandra Tue, 29 July 2025
Enjoyed this hotel very much
Liked: Beautiful property nice staff
Soud Mon, 28 July 2025
Very poor
Marco Mon, 28 July 2025
Exceptional
Alexandra Sat, 26 July 2025
Exceptional
Brett Mon, 21 July 2025
This was a great location...
Liked: Room was great and larger than expected. Everything was clean and high quality. Staff were great.
Disliked: Room wasn’t available on time but they offered us free drinks. The check in counter always had people waiting. Need more staff or process people quicker.
Eleonore Mon, 21 July 2025
Complete rip off.zero value for...
Liked: Nothing
Disliked: Staff attitude Wait for check in No water in room but charged for mini bar water. no paper no pen no extra TP in toilet - dirty room service in hallways at all times. Turn down knocking 4 times at 8;30pm when you’re jet lagged and exhausted. Never ending queue for check in. 100 usd for breakfast. Bell boy attitude when they just throw your bags in trunk with complete disregard to your bags and no clue on how to organise it. Disaster all the way. Didn’t hand me an item I stored with luggage for my kids’s camp. 25mns to get car from Valet. A complete and utter SHAME for price paid and 5 star Standard. Barely a 3 hotel. Great location as. That’s it. Zero service in bar… list goes on and on…
Patrick Sun, 20 July 2025
Exceptional
Christi Sat, 19 July 2025
Exceptional
Holly Fri, 18 July 2025
Luxury and elegance in the...
Liked: Excellent location and very clean rooms. Gym facilities are excellent.
Disliked: Everything was great!
Caitlin Thu, 17 July 2025
Exceptional
Liked: Amazing location, friendly staff, fantastic rooftop restaurant.