The New Alexandra Hotel Guest Reviews
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|0.1 miles from Llandudno centre|
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Nicholas Sun, 25 July 2021
Liked: Staying in the room in the tower was amazing
Ameer Sun, 25 July 2021
Liked: very friendly and helpful staff and hotel was great
Kirsty Sat, 24 July 2021
Family Staycation after a tough...
Liked: The hotel seemed to be great when we arrived. We were greeted by a lovely friendly lady who made us feel welcome. The room was spacious and had everything we needed for a family of 4. I was clean and tidy.
Disliked: After our arrival we went for a walk around the area to get our bearings. Came back and slept. The bed was lumpy and hard. The pillows were hard. The bunk bed had no flat sheet on the Mattress. We stayed 3 nights and the hotel staff were not that helpful, we never got clean towels and no one was around in reception to offer help. I do understand this has been a hard year for everyone and I would never be rude to anyone, but It felt like we were an inconvenience to the staff. The housekeeping staff were not friendly. The bar staff seem so annoyed to have to get you drinks. They were not consistent with rules. Closing the patio early and not serving with kids one night and the next kids were on the patio till 10pm. For the price we paid £480 for 3 nights in the height of summer. So never complained. We wanted a nice family holiday and never let this dampen our time. Im sorry to say I would not return.
Leon Fri, 23 July 2021
Gordon Fri, 23 July 2021
Enjoyed the stay nothing too...
Liked: Breakfast was really good?location couldn?t have been better?central but still pretty quiet
Disliked: No complaints good value for money
Hayles Thu, 22 July 2021
Cheerful one night stay
Liked: The location is perfect, just around the corner from the promenade. The staff we're very accommodating with our requirements.
Disliked: The hotel is tired looking and requires updating throughout, inside and out. There is no car park facilities but then i think that applies to a lot of hotel accommodation in Llandudno.
Raymond Thu, 22 July 2021
Paul Wed, 21 July 2021
Liked: no positives
Disliked: Many little things add up
Mark Wed, 21 July 2021
Had a lovely stay in...
Liked: Clean & Freindly, great location
Christine Tue, 20 July 2021
Good, reasonably priced and well...
Liked: Great location for shops, cafes and restaurant, close to sea front. Hotel was clean, guy on check in was very friendly and helpful. Glad for a back room as weather very hot but this room was cool enough to sleep in. Comfy bed and pillows, grateful for the bottle of water in the room.
Disliked: A lick of paint would have improved the look of the room but not a problem.