Very good

Liked: Staying in the room in the tower was amazing

Exceptional

Liked: very friendly and helpful staff and hotel was great

Family Staycation after a tough...

Liked: The hotel seemed to be great when we arrived. We were greeted by a lovely friendly lady who made us feel welcome. The room was spacious and had everything we needed for a family of 4. I was clean and tidy.
Disliked: After our arrival we went for a walk around the area to get our bearings. Came back and slept. The bed was lumpy and hard. The pillows were hard. The bunk bed had no flat sheet on the Mattress. We stayed 3 nights and the hotel staff were not that helpful, we never got clean towels and no one was around in reception to offer help. I do understand this has been a hard year for everyone and I would never be rude to anyone, but It felt like we were an inconvenience to the staff. The housekeeping staff were not friendly. The bar staff seem so annoyed to have to get you drinks. They were not consistent with rules. Closing the patio early and not serving with kids one night and the next kids were on the patio till 10pm. For the price we paid £480 for 3 nights in the height of summer. So never complained. We wanted a nice family holiday and never let this dampen our time. Im sorry to say I would not return.

Very good

Enjoyed the stay nothing too...

Liked: Breakfast was really good?location couldn?t have been better?central but still pretty quiet
Disliked: No complaints good value for money

Cheerful one night stay

Liked: The location is perfect, just around the corner from the promenade. The staff we're very accommodating with our requirements.
Disliked: The hotel is tired looking and requires updating throughout, inside and out. There is no car park facilities but then i think that applies to a lot of hotel accommodation in Llandudno.

Passable

Disappointing

Liked: no positives
Disliked: Many little things add up

Had a lovely stay in...

Liked: Clean & Freindly, great location