The Muse New York Guest Reviews
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0.1 miles from New York City centre |
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Nadia Mon, 17 March 2025
Good
Disliked: Stains on the ceiling, plywood on the wall by the air conditioner, very low ceiling. Tiny window and a horrible view:(
Adejoke Mon, 17 March 2025
Passable
Liked: Great location
Disliked: It was rather expensive! But it's new york, I suppose.
Eric Mon, 17 March 2025
Great hotel.
Liked: The balcony was perfect!!! The staff were extremely nice and helpful!
Tracey Mon, 17 March 2025
Very good
Liked: Very comfortable beds and bedding; staff excellent!
Disliked: The gym is small for a hotel of this size and the am coffee service needs work.
Catherine Sun, 16 March 2025
Just off Times Square with...
Liked: Lovely spacious room and bathroom. Comfortable bed. Short walk to subway, Times Square, rockefeller center. Very convenient. Friendly staff. Great coffee shop across the street (for Five)
Disliked: Pillows are a bit flat. No bar but maybe in the works to open soon??
Jennifer Sun, 16 March 2025
Very good
Liked: Location was excellent Price was reasonableRooms were cleanHousekeeping staff was great
Disliked: Pillows too softNo food or beverages on siteThought upgrades should be given at check in if other rooms were available
Andrew Sat, 15 March 2025
Amazing city amazing hotel
Liked: Property was as expected. Staff at reception were absolutely the nicest I’ve even encountered. Barbra helped organise my daughter’s birthday suprise in our room prior to our arrival. Rooms clean and spacious. My only moan would be the coffee is a request rather than a normal feature in the room.
Disliked: Clean, spacious, beds super comfortable
Susan Sat, 15 March 2025
Exceptional
Ironbam Sat, 15 March 2025
Valentine's Stay
Liked: We enjoyed the room also the price of our stay
Disliked: That we didn't stay longer lol
Gary Sat, 15 March 2025
Would not book or recommend.
Liked: Room was clean. Bed was comfortable
Disliked: ZERO SECURITY. Didn't feel safe. Refrigerator smelled. HVAC didn't work. Sewer smell in the shower. No water bottles in room.