The Mountford Hotel

Very good

Great place great staff &...

Liked: Staff & owners very friendly & informative.
Disliked: Nothing it was all great.

Exceptional

Passable

Liked: Reception OK on arrival. Room was a decent size. Beds were comfortable
Disliked: No proper staff on in the evening. No reception, no bar, building was tired and clearly lacking maintenance. Sink cracked, enamel damaged on bath. Very basic continental breakfast. Whole operation felt amateur

Poor

Liked: Location was good
Disliked: Staff were unfriendly, almost nonchalant. The window to the room was screwed closed, although it was on the ground floor and in my opinion poses a safety issue. The shower didn't work properly almost flooding the bathroom. The bed had a strange foam topper on it and there was more roll-back than Asda.

Good

Excellent

Liked: Quiet - good bar

Passable

Exceptional