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AustraliaThe Monterey Fireplace Inn Guest Reviews
Overall Average Score:
Good (3.55 out of 5)
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Joe Wed, 23 July 2025
I was looking for a...
Liked: Room was clean. Towels were larger than usual for a hotel of this type.
Disliked: Only one waste basket. Coffee maker not up to par.
Tanner Wed, 23 July 2025
Bad
Disliked: Booked a room just to find out they didn't have any wheelchair friendly rooms available. No refund
Zyphersmom Mon, 21 July 2025
Superb
Renee Mon, 21 July 2025
Superb
Gonzalez Fri, 11 July 2025
Terrible. Do not stay here
Disliked: We left immediately and stayed elsewhere.The sheets were stained and had holes, pillows were dirty, humid in room, window did not lock, and when we called for a full refund the property manager said we were making false claims even though I offered to show pictures and videos. He also said the person working that night could not rent out room out because we "slept in the sheets" when we clearly did not! I did get a refund for 3 of the 4 nights I paid but only after calling back and forth for a whole week and getting hung up on several times!
Barrientos Tue, 8 July 2025
Exceptional
Chav Mon, 7 July 2025
Exceptional
Murphy Tue, 1 July 2025
Exceptional
Murphy Tue, 1 July 2025
Exceptional
Annie Mon, 30 June 2025
The bed was disgusting and...
Liked: The lady at the front desk was very nice and the shower was hot!!
Disliked: There was fresh blood and feces on the sheets, pillows and cases. Had we noticed before we woke up, we wouldn't have stayed due to the bio-hazardous conditions.
