Name: The Mole Resort - Hotel rooms
Address: Chittlehamholt, Burrington
Telephone: 0800 031 8416
Rating: 4.25

The Mole Resort - Hotel rooms Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

Write a review

Very good

Disappointing, not worth the value,...

Liked: The room was comfortable enough although no ac and not great soundproofing. Also no fridge in room which would have been very useful. Restaurant food was surprisingly decent
Disliked: The restaurant staff was incredibly inefficient. The changing rooms for the spa had black mould in them. The hot tub was out of order. The pool wasn’t very pleasant to use as pool staff had their friends over who were loud and kept jumping in pool (which is not allowed) and being a general nuisance. No towels provided either at “spa”. Gym equipment seemed to be covered in layers of age old sweat, quite sticky all around. Waited on average 35 mins for a single drink at the bar. Apart from one lovely lady at breakfast everyone else was quite rude. Frequent power cuts at dinner were a nuisance. Fine to stay if you just want a room but then not worth the value. I chose this hotel as I thought spa would be nice, but quite the contrary. Restaurant/ bar wait times and service was generally terrible. Room without ac and mini fridge quite uncomfortable in hot weather. Tap water in room also not drinkable.

Exceptional

Although the new refurbishings are...

Liked: The location is exceptional!
Disliked: Having known the hotel as Highbullen for many years and stayed last time about 5 years ago the food choices are not very good. The presentation of food in very under sized plates was not good. The choice of music does not create a good background for eating at peace!