The Modern Honolulu By Diamond Resorts Guest Reviews
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|2.9 miles from Honolulu centre|
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Julie Fri, 20 March 2020
Bronson Thu, 19 March 2020
Traveller Thu, 19 March 2020
Take your ear plugs
Liked: Great location
Disliked: Rooms were showing signs of wear. Mould in the shower and stains on the carpet. There was a lot of loud noise every night in the corridor and the doors bang incredibly loudly every time an occupant leaves or enters. Maybe they need to be adjusted to close more gently. Some tea pods would also be appreciated for those who don?t drink coffee.
Jonel Tue, 17 March 2020
Akira Sat, 14 March 2020
Liked: Location, Early Check in, Kettle & micro wave free rent
Disliked: No balcony, under renovation
Lynda Thu, 12 March 2020
Liked: Loved my view even on city side. Also the front desk and valet parking was very helpful.
Disliked: I did not like how dark the hallways to the rooms were kept. Not enough lighting. Low lights Do not hide the fact that upgrades need to be done.
Anonymous Wed, 4 March 2020
Is that a FIVE STARS...
Liked: The most part of people working there are kind.
Disliked: It is not a 5-star hotel (maybe 3-star would be more fair). Rooms poor and with zero maintenance, damaged by the passage of time and with a very poor cleaning.Services bad. The room cleaning team works poorly and is pretty rude.The chairs and table in the balcony were full of rust, the carpet on the floor inside the room was filthy.A lot of items listed in description are not present in the room.Then, a ?fun fact?. There is a coffee machine in the room. We had just 3 coffee capsules (1 normal, 2 deca), and 2 paper cups. They never refilled. Why? Because they SELL both capsules and cups at the shop at the first floor. I?ve never seen something like that in a 5-star hotel. It?s so disappointing and frankly unacceptable.Final ?fun fact?: we were supposed to get a Ocean view room (we paid for that!), whereas we got just a ?partial ocean view?.The price could be ok for a 5-star, but compared to everything, it is completely unfair. Never again.
Nev Tue, 18 February 2020
Liked: location to the main centre and teh shopping centre. it was great
Jongseok Mon, 17 February 2020
Katie Sun, 16 February 2020
Super friendly and helpful staff
Liked: Super friendly staff at check in and very help staff at concierge desk
Disliked: The plantation shutters between the bathroom and sleeping area are a design flaw as they let in light and noise which when someone goes to the bathroom in the middle of the night which wakes everyone else in the room up.