The Mitre Hotel

There's no point, really. If the hotel management cannot see that offering a room so bad in 2016 is utterly unacceptable then they truly are in the wrong business. Where are the Council's Trading Standards Department when you need them? Damp stains on the ceiling; a mattress from the 1970s; half a smoke alarm; mould in the bathroom; cigarettes extinguished on the side of the bath; worn out MFI furniture. Er, that's enough now...

Liked: It's in a great location... but that really is it.
Disliked: Too much to bother typing it all out...

I would definitely stay again and so would my friend; the staff in the hotel part were very friendly and helpful, but in the bar area where we ordered a Valentine's meal it took over an hour to get the meal and then they got the order wrong - but in the end we got what we asked for, although late. I kept having to go to the bar to see where our food was and we were going to an event at the arena. The hotel is in the centre and only 15 minute walk to the arena and bars - it has a good atmosphere and everyone is friendly.

Liked: Overall the staff on reception were very helpful and friendly.
Disliked: Service for a meal in the restaurant.

Good

Great location, rooms basic but...

Liked: The hotel is in a good position in terms of being close to trains and pubs and very close to Arndale/John Lewis and Cathedral. The receptionists are lovely and custimer service is brilliant!
Disliked: The hotel is very old there's no doubting that, the rooms are basic and awkward to get to (lots of stairs) our bed was on a tilt, so my husband felt he might fall out all night ( old building, can't be helped). Rooms and walls very thin, we heard next doors conversations and was very obvious there was drug use on our floor which was unfortunate for us. We got what we paid for qas how we felt.

Exceptional

Great location

Liked: I loved the location. The evening bar staff were very helpful and Millie on reception.
Disliked: Breakfast, not much choice. No healthy options and coffee was sachets of nescafe in the dirty cups.

Exceptional

Superb

Liked: it was a nice hotel
Disliked: There’s nothing I didn’t like

Passable

Very good

Liked: Loved th hotel and bar
Disliked: Very noisy as the windows are old and don't shut properly

Very good

Liked: Great location, our room had as well great view on the cathedral. Bed was confortable, room clean and spacious, stuff nice and helpful.
Disliked: Poor wi-fi in the room.