Name: The Mitre Hotel
Address: 1-3 Cathedral Gates, Manchester
Telephone: 0745 127 3975

There's no point, really. If the hotel management cannot see that offering a room so bad in 2016 is utterly unacceptable then they truly are in the wrong business. Where are the Council's Trading Standards Department when you need them? Damp stains on the ceiling; a mattress from the 1970s; half a smoke alarm; mould in the bathroom; cigarettes extinguished on the side of the bath; worn out MFI furniture. Er, that's enough now...

Liked: It's in a great location... but that really is it.
Disliked: Too much to bother typing it all out...

I would definitely stay again and so would my friend; the staff in the hotel part were very friendly and helpful, but in the bar area where we ordered a Valentine's meal it took over an hour to get the meal and then they got the order wrong - but in the end we got what we asked for, although late. I kept having to go to the bar to see where our food was and we were going to an event at the arena. The hotel is in the centre and only 15 minute walk to the arena and bars - it has a good atmosphere and everyone is friendly.

Liked: Overall the staff on reception were very helpful and friendly.
Disliked: Service for a meal in the restaurant.

Good

Liked: Room comfortable.Staff friendly and helpful.Good location.
Disliked: No desk in the room.The shower was on a timer.Do not stay on a Wednesday night, especially when it's warm. The cathedral bell ringers practice, and my god, that 2 hours was hell. They are good bell ringers, I just wanted an early night after a long journey.Hurt my ankle on the staircase. As it's an old building, some steps are uneven or higher than the average step. I didn't notice at first, hence the ouchie moment.

Exceptional

Liked: Quick check in and it was manic for oasis
Disliked: Couldn't stand outside with a drink in 30°

Very good

Liked: the vibe fabulous
Disliked: room very small but very clean

Passable

Superb

Good value for money get...

Liked: Ideal location
Disliked: Rooms a bit small, bathroom averageBreakfast bit bland and cold

I wish we had stayed...

Liked: I liked check out quick and easy.
Disliked: The light fittings were hanging down so there were wires that were exposed. There was 1cm thick dust above the beds that had been there for a long time. There was a fake wall and there was left over rubble behind it and rubbish from old building works. There was exposed wires and cables all along the top of the fake wall. There were two windows and there was scaffolding works outside so no hope of fresh air into the room. We were woken up in the night with water dripping through the ceiling and given 2 towels to clean it up ourselves, no offer of a room change or a refund. Room was a health hazard from the amount of dust and unsafe exposed electrical wiring, not suitable as a family room at all.