There's no point, really. If the hotel management cannot see that offering a room so bad in 2016 is utterly unacceptable then they truly are in the wrong business. Where are the Council's Trading Standards Department when you need them? Damp stains on the ceiling; a mattress from the 1970s; half a smoke alarm; mould in the bathroom; cigarettes extinguished on the side of the bath; worn out MFI furniture. Er, that's enough now...

Liked: It's in a great location... but that really is it.
Disliked: Too much to bother typing it all out...

I would definitely stay again and so would my friend; the staff in the hotel part were very friendly and helpful, but in the bar area where we ordered a Valentine's meal it took over an hour to get the meal and then they got the order wrong - but in the end we got what we asked for, although late. I kept having to go to the bar to see where our food was and we were going to an event at the arena. The hotel is in the centre and only 15 minute walk to the arena and bars - it has a good atmosphere and everyone is friendly.

Liked: Overall the staff on reception were very helpful and friendly.
Disliked: Service for a meal in the restaurant.

Good

Liked: Surprisingly quiet given many pubs around, great location and great value for money. Reception staff were lovely too
Disliked: Shower wasn't great, ran hit and cold and low pressure but perfectly serviceable.Service from the waitress for breakfast was slow but food was good

Exceptional

Exceptional

Liked: Had a brilliant weekend stay
Disliked: Everything

Exceptional

Very good

Liked: The location is unbeatable for the price.
Disliked: The shower was cold even after running it 30 mins but we had a great time so who?s bothered by a cold shower

Very good

Excellent very helpful staff it...

Liked: 10/10
Disliked: The property was amazing

Very good

Liked: The location
Disliked: Poor cleanliness in the shared bathroom

Overall happy with our stay...

Liked: The location was very central and convenient to walk around the city centre. The hotel had outside sitting that overlooked to a main square and two cute medieval-style pubs or the Cathedral depending where you were seated. Overall, friendly and accommodating staff.
Disliked: Our room was quite small for three people which eventually wasn't a problem because the third traveler didn't join us. The room overlooked to a vacant lot and was noisy. I think the noise came from some kind of fridge, a/c, or ventilation. Also, I'm not sure if it had been recently renovated but that wasn't too much of a problem.