Nice location, good room, friendly...

Liked: Room was excellent, as was the cleanliness and warmth and comfort of the establishment. Good location in the heart of Greenwich with easy access to transport links. Welcoming staff on arrival and easy check-in process.
Disliked: The breakfast was the worst I think I have had in many years of travelling on business and staying in many establishments. On checking in I explained that I ws gluten intolerant and the receptionist said there would be plenty of gluten-free breakfast options available. On the first morning I was the only person on the breakfast room and ordered bacon, 2 poached eggs, mushroom and tomato to specifically ensure that what I was having was gluten-free. I waited over half an hour for this to be produced (and was still the only customer in the breakfast room all this time) and when it came there was also a sausage and sourdough toast (both of which are not gluten-free) and the waitress said "there's a sausage there but you don't need to eat it". I sent the plate of food back to the kitchen and it came back still with the toast included - which, of course, I left. Also the eggs were disgusting, having been poached in vinegar. I didn't bother going for breakfast o the second day as I couldn't face a repeat experience. It's a real shame as the room was great but I would never venture there again due to the poor food offering.

Superb

disappointed

Liked: location
Disliked: property could allow us entry until 9pm due to problems with gas leak. we had to wander around fir hours beforehand. we were not offered any compensation, free drink or an apology. Short stay for same cost!!

Very poor

Exceptional

Superb

Exceptional

Superb

Liked: Great location. Very clean and lovely styled rooms
Disliked: Only thing was our kettle was slightly broken so wouldn't switch off when boiling

Exceptional